Cashier at Dialog Cafe West Hollywood

Job Description

Job Description

Dialog Caf WeHo is looking for a Cashiers to join our team. Were seeking someone who shares our core values, has a genuine passion for hospitality, is team-oriented, and can stay composed in a fast-paced, high-volume environment.

The Cashier role is a key part of Dialog Cafs front-of-house experience. This position directly supports Management by ensuring smooth day-to-day service, thoughtful guest interactions, and accurate order flow. As one of the first points of contact, the Cashier helps set the tone for each guests experience through clear communication, warmth, and attention to detail.

This is a part-time position with opportunity for full time.
Shifts range from 6:30 am 10:15pm
Pay rate: $20.25/hour + tips

Duties & Responsibilities
- Greet guests warmly and create a welcoming first impression
- Learn and maintain complete knowledge of Dialog Cafs food and beverage menu, including ingredients and modifiers.
- Stay up to date on menu changes, seasonal items, and 86d items to ensure accurate ordering and communication
- Accurately take guest orders in person, ensuring clarity and attention to detail
- Provide menu guidance and thoughtful recommendations when appropriate
- Operate the Point-of-Sale system efficiently and accurately
- Handle cash transactions responsibly, including cash handling, making change, and maintaining drawer accuracy
- Maintain awareness of pacing, line flow, and overall caf rhythm
- Engage with guests throughout their visit to ensure satisfaction
- Address guest concerns professionally and escalate to Management when needed
- Perform opening and closing duties according to checklist
- Maintain high standards of service, cleanliness, and professionalism at all times
- Assist with side work, including stocking, cleaning, sweeping, and general upkeep
- Support teammates and other departments to maintain a positive work environment
- Assist with VIP guests and special service moments when needed
- Contribute to a positive community presence and uphold Dialog Cafs standards

Required Qualifications & Skills :
- High School Diploma or GED
- Prior customer service or caf/restaurant experience preferred
- Valid Food Handlers Certificate and ABC License
- Strong understanding of hospitality and service standards
- Ability to communicate clearly, calmly, and professionally
- Ability to multitask and adapt in a fast-paced environment
- Strong attention to detail and accuracy, especially with orders and payments
- Ability to handle money accurately and maintain cash accountability
- Comfortable standing for long periods of time
- Ability to lift up to 30 lbs
- Willingness to follow direction and ask questions when clarification is needed
- Familiarity with health and safety regulations

What We Offer :
- Competitive pay + tips
- Cross-training opportunities
- Part-time and full-time scheduling options
- Discounted food and beverages
- Growth opportunities, including leadership and management paths

Our ideal candidate is thoughtful, reliable, and passionate about creating a welcoming guest experience. Thank you for your interest & we look forward to meeting you!