Teller | Joliet/Briggs

Position Summary The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies. Duties & Responsibilities Bilingual- Spanish Preferred Customer Service Greet customers and provide assistance in a friendly and professional manner. Address customer inquiries and resolve concerns related to their accounts and banking services. Offer information about bank products and services, including promotions, new accounts, loans, and credit cards. Transaction Processing Process customer deposits, withdrawals, check cashing, and account transfers. Verify customer identities and ensure transaction accuracy. Balance cash drawers and maintain proper records of all transactions. Ensure compliance with all applicable banking policies, procedures, and regulations. Cash Handling Accurately count, handle, and safeguard cash and other negotiable instruments. Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities. Account Management Assist customers with account inquiries, including balances, statements, and transaction history. Support customers in completing forms for various banking requests (e.g., stop payments, account closures). Process loan payments and assist with basic loan inquiries. Sales and Referrals Identify opportunities to promote additional bank services and products that meet customer needs. Refer customers to other departments (e.g., loans, investments, credit) when appropriate. Compliance and Security Ensure all transactions are completed in compliance with the bank’s policies and legal regulations. Maintain the confidentiality of customer information. Report suspicious activities or potential fraud. Administrative Tasks Maintain accurate records and documentation of all transactions. Assist with reconciling daily transactions and balancing the cash drawer. Education & Experience Bilingual- Spanish Preferred Knowledge of: Strong sales and customer service skills Strong oral and written communication skills Basic math and accounting functions Ability to: Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Education and Training: Eventual procurement of High School diploma. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18.75-$20.50/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being now and in the years to come are important to us. 401(k) match profit sharing employee stock purchase plan paid time off medical dental vision company-paid life insurance and long-term disability supplemental voluntary life insurance short-term and long-term disability wellness incentives and an employee assistance program pre-tax health savings accounts flexible spending accounts In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Location and Employment Opportunities Busey offers diverse employment opportunities - both remote and onsite in Arizona, Colorado, Florida, Illinois, Indiana, Kansas, Missouri, New Mexico, Oklahoma and Texas. We strive to place talent applicants in positions that fit both their skillset and career goals. As part of Team Busey, we promise to provide challenges that both drive your career progression and allow opportunities for growth! Every day, our associates live Busey’s core values, doing better business, building stronger relationships and creating thriving communities while delivering meaningful value to shareholders. #J-18808-Ljbffr Busey Bank