Volunteer Recruitment Manager

Job Description

Job Description

Shift/Pattern and FLSA Status: Full-time, Exempt, Hybrid Eligible

Supervisor: Director of Volunteer Services

Home Department: VOL221 – Volunteer Services

Position(s) Supervised: Volunteer Recruitment Coordinator

Revision Date: 06.2026

JOB SUMMARY

The Volunteer Recruitment Manager leads the strategy, execution, and continuous improvement of volunteer recruitment efforts across Meals on Wheels Central Texas. This role translates organizational and departmental needs into targeted, data-informed outreach plans and directs all aspects of volunteer recruitment, including inquiry engagement, application workflows, and onboarding optimization.

This manager is responsible for developing recruitment strategies, advising internal stakeholders, and building external partnerships. This role ensures recruitment efforts are coordinated, inclusive, and results-driven, while fostering accountability and innovation to support a strong, volunteer-powered organization.

QUALIFICATIONS

High school diploma or GED

2-3 years of experience in volunteer recruitment, outreach, or nonprofit coordination

Experience supervising staff or volunteers

Strong communication and relationship-building skills

Experience with CRM or volunteer management platforms preferred

Ability to work independently and collaboratively across departments

Bilingual (English/Spanish) preferred

Valid Texas driver’s license, valid auto insurance, and reliable transportation required to fulfill key functions of this position

KEY RESPONSIBILITIES

Direct and continuously improve volunteer recruitment operations, including inquiry management and application workflows, ensuring timely follow-up, and a positive applicant experience.

Design, educate, and support the implementation of volunteer recruitment strategies based on departmental needs.

Consult with and advise departments in volunteer role development and recruitment tactics.

Promote inclusive and community-centered recruitment practices.

Develop and execute recruitment strategies across digital, community, corporate, and educational channels.

Partner with the Communications team to design promotional materials and recruitment messaging.

Participate in coordination for the MOWCTX street team, managing volunteer members, scheduling tabling events, and participating when appropriate.

Develop Community Partnerships by organizing outreach, coordinating group volunteer opportunities and offering presentations to interested partners.

Research, identify, and cultivate relationships with schools, universities, and academic programs, maintaining a contact database to support ongoing and future internship and partnership needs.

Develop and implement policies, procedures, and standards related to volunteer recruitment and onboarding.

Own, analyze and report on recruitment performance metrics, using data to drive strategic adjustments across departments.

Contribute to organization-wide volunteer engagement efforts, including retention and recognition.

Collaborate with the Volunteer Support Manager to align recruitment strategies with engagement goals.

Support organizational events, meal delivery, or office support as needed.

WORKPLACE ENVIRONMENT AND PHYSICAL DEMANDS

This role may work in an office, field, or service setting

Requires regular use of computers and standard equipment

Physical demands include prolonged periods of sitting or standing, moving within the workspace, and occasional lifting or transporting of items up to 35–50 pounds

Communication via phone, email, and in-person is essential

Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employer participates in E-Verify.

We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the government cannot confirm that you are authorized to work, you will be given written instructions and an opportunity to contact SSA and/or DHS before any adverse action is taken. Employers may not use E-Verify to pre-screen job applicants and may not influence the choice of documents presented for Form I-9.