Field Service Representative - Drives/Industry

Field Service Representative

Schneider's Industry Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric!

As a Field Service Representative, a typical day for you might include: servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on Schneider Variable Frequency Drives. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. As needed; support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. You have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas.

This may be the next step in your career journey if you have: vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline. 2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory. Experience with Variable Frequency Drives. Experience writing reports and competency in presenting information and responses to managers, clients, and customers. The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. The ability to define problems, collect data, establish facts, and draw valid conclusions. Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems The ability to interpret blueprints and other service documents, including various electrical drawings. The capacity to move service equipment weighing up to 50 pounds

Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.