Impactful Crisis Case Manager, Behavioral Health

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Earn More with Shift Differentials Maximize your earnings with additional hourly pay:

• $2/hr -> Monday-Thursday Nights
• $3/hr -> Friday-Sunday Nights
• $2/hr -> Saturday-Sunday Days

What You'll Do: The Case Manager is responsible for managing the care of individuals, including both youth (adolescents) and adults, who are in crisis and stabilizing from acute episodes. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral, assisting in the legal process, and initiating personalized care plans. The Case Manager works closely with an Interdisciplinary Treatment Team to coordinate care and discharge planning for both youth and adult individuals, their families, schools (for youth), local providers, and other referral sources. This position also carries a caseload and serves as an ambassador to community partners. Collaborates with the Crisis Therapist to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Completes the signed Treatment Plan and reviews with each patient and any other involved parties. Gathers collateral from the patient and involved parties to provide a more thorough assessment of what the BHR’s immediate needs are for treatment and discharge. Actively coordinates care for patients to ensure services are coordinated with facility staff. Identifies and addresses gaps in service needs for participating parties in service delivery to the individual and makes appropriate recommendations to meet individuals' needs upon discharge. Collaborates with Interdisciplinary treatment team to engage, monitor, and communicate with the individual ensuring that safety is maintained while meeting the individual's needs. Maintains the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from patient regarding treatment, as necessary. Documents all services and patient activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, etc. Maintains a working knowledge of the Title 36 Involuntary Commitment process. Monitor the petition process to ensure timeliness is adhered to, and forms are complete and thorough. When subpoenaed, attends COE hearings. Maintains a working knowledge of the Maricopa County Regional Behavioral Health Authority (RBHA) system and potential funding sources. Participates in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrates competency through post-testing, skill observation, and performance as assessed by direct supervisor. Performs all other duties as assigned. What You'll Bring: An Associate’s degree in behavioral health or related field At least 2 years of behavioral health experience Arizona Level I Fingerprint Clearance Card The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment It would be great if you had: At least 4 years of behavioral health experience What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants. Recruitment Fraud Warning Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers. Please note: Official communications come only from an email address ending in @connectionshs.com . We will never extend an offer without completing our formal interview process. We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process. If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact View email address on click.appcast.io to verify its authenticity before responding. Create a Job Alert Interested in building your career at Connections Health Solutions? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Employment Title Select... Start date year End date month Select... End date year Current role Education School Select... Degree Select... Select... Select... Start date year End date month Select... End date year Legal First Name * Legal Last Name * Address 1 * Address 2 City * State * Select... Are you legally authorized to work in the U.S.? * Select... Many positions with Connections Health Solutions require that you be at least 18. Are you at least 18 years old? * Select... How many years of experience do you have working in a behavioral health or clinical setting? * Select... Have you previously worked for Connections Health Solutions? * Select... Select... Do you have any relatives employed by this organization? * Select... The minimum requirement for this position is a Associates degree. Please choose your highest education level achieved: * Select... Please indicate years of clinical and crisis experience. * Select... We will be serving both the youth and adult population. Are you comfortable working with Youth? * Select... This position requires an Arizona Level I Fingerprint Clearance Card. Do you have or are you able to obtain a valid Arizona Level I Fingerprint Clearance Card? * Select... Do you have experience in managing care for individuals with substance use disorders? * Select... If hired for a Pool/PRN position, you will be required to attend our full week (Monday - Friday) New Employee Orientation. Will you be able to comply to this requirement? This could mean that you will need to take time off from your other full-time job to attend. * Select... If you are offered a position and accept the job, you will need to begin your pre-employment next steps (Medical Examination and Background Screening) within 48 hours of your acceptance. Are you able to comply with this requirement? * Select... Are you comfortable working in a Crisis/Stabilization environment that utilizes seclusion and restraint techniques? * Select... You must be able to pass the following background checks. We look at misdemeanors and felonies. Are you comfortable with us proceeding to the next step if offered a position? (Child Abuse Clearance, FBI Criminal Background Check, State Police Criminal Record Check, and Level 1 Fingerprint clearance card) * Select... List any work related certifications or licenses you currently possess. Include the type of license, the license number, and the state issued. * Are you currently involved in any proceeding that could affect your license or certification? * Select... PROFESSIONAL REFERENCESList two references. One professional and one personal (other than those listed ascurrent/former supervisor) that we may contact. * Please attach copies of proof of education to your profile. Accepted file types: pdf, doc, docx, txt, rtf Please attach copies of any certifications you hold to your profile. Accepted file types: pdf, doc, docx, txt, rtf How did you hear about us? * What excites you about working for Connections Health Solutions? * Why do you believe you are the best candidate for this position? LinkedIn Profile I would like to receive updates from a recruiter about this job via SMS. Please answer with Yes or No. * Select... Note: Selecting “no” will not eliminate you from consideration for this role. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt out completely by replying STOP. Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data. * Do you acknowledge and consent to the processing of your personal data as described above? Were you referred by a Connections Health Solutions employee?If yes, please add the employees full name, location, and position. * #J-18808-Ljbffr Connections Health Solutions