Practice Administrator

Position Summary The Practice Administrator position provides administrative leadership and support to the practice across all clinic locations. The position is responsible for the overall day-to-day operations of the practice, including optical, and clinical operations. They also handle budgeting and business decisions related to human resources and compliance, accounting and finance, marketing, and revenue cycle management. The Practice Administrator ensures quality services are provided according to established policies and procedures and regulatory governing bodies by working in collaboration with practice physicians. The position serves as a consultant to management of human resource - related issues, acts as an employee champion and change agent, assesses and anticipates HR and Operation related needs. The Practice Administrator maintains an effective level of business literacy about the practice's financial position, operational needs, its culture, and its competition. Responsibilities: Manage 6 locations and around 50 staff members Manages day-to-day operations for clinic office locations Identifies and recommends procedural changes and solutions practice-wide Acts as a liaison for the providers to relay any clinical, operational or other issues the providers may have via appropriate channels Ensures key performance indicators are met across all departments Meets with the Regional Director of Operations and Physician leadership on a regular basis to provide recommendations, reporting, and insights Develops insights and recommendations based on supported data and analytics to drive optimal clinical, optical, and surgical performance Identifies recurring patient care and surgery scheduling issues and seeks to find solutions Works with providers and Clinic Managers to develop and implement standard operating procedures for departments Ensures the efficient and effective administration of the Front Office, including superb customer service, front-end revenue cycle responsibilities (insurance verification, demographic data entry, and collection of patient responsibility balances), and scheduling scheduled processes Qualifications: Minimum of 3 years of leadership experience in an out-patient setting Extensive Ophthalmology experience and knowledge High school education required, Bachelors degree or higher education highly preferred