Senior Technical Product Manager - Platform Services

Senior Technical Product Manager – Platform Services

At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to artificial intelligence, and more.

With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge's goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.

Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and is building a growing network effect.

Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams, and innovators in this way.

The Role:

We are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities that underpin our products and partner integrations. This role sits at the intersection of engineering, platform stakeholders, and downstream product teams, with primary responsibility for defining platform requirements, shaping API strategy, and ensuring our APIs scale reliably as usage and consumer demand grow. The ideal candidate is deeply technical, API‑literate, and comfortable working hands‑on with engineers to define roadmaps, requirements, and operating metrics. They understand how APIs are designed, documented, consumed, and governed, and they can translate diverse consumer needs into a coherent, prioritized platform strategy.

Location: This role requires 2-3 days a week in office in Soho, NY

Responsibilities:

Platform & API Product Leadership:

• Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
• Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
• Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.

API Requirements & Documentation:

• Define clear, testable API product requirements in partnership with engineering, including:
• Functional behavior
• Performance expectations
• Backward compatibility standards
• Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
• Participate in API design reviews, contributing to:
• Endpoint design
• Naming conventions
• Data contracts

Reliability, Scale & Metrics:

• Partner with engineering to define and track:
• SLAs (Service Level Agreements)
• SLOs (Service Level Objectives)
• Operational KPIs
• Forecast and monitor API consumer growth, including:
• Call volumes
• Usage patterns (MoM, QoQ)
• Identify scaling risks early and drive proactive product decisions.

Stakeholder & Consumer Enablement:

• Serve as the primary product interface for API consumers:
• Internal product teams
• Partners
• External integrators
• Gather and prioritize consumer needs based on real usage patterns.
• Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.

Technical Execution & Collaboration:

• Partner closely with engineering, grounding decisions in:
• System design
• Data models
• Technical constraints
• Actively engage with APIs using tools like Postman or curl to:
• Validate functionality
• Support troubleshooting
• Improve user experience
• Contribute to domain modeling, including:
• Entity relationships
• Data ownership boundaries

Qualifications:

• 6+ years of product management experience, with strong ownership of technical platform or API-driven products
• Proven experience managing API roadmaps in production environments
• Hands-on experience with:
• API requirements definition
• Documentation review
• API design tradeoffs
• Experience defining and operationalizing SLAs, SLOs, and reliability metrics
• Ability to forecast and manage API usage growth and scaling considerations
• Experience working with diverse API consumer personas and prioritizing competing needs
• Familiarity with API tools (e.g., Postman, curl)
• Strong understanding of:
• Domain modeling
• Entity relationships
• Data contracts
• Excellent written and verbal communication skills

Preferred Skills (Nice-to-Have):

• Experience with regulated platforms (e.g., fintech, financial services, data-sensitive systems)
• Experience working with:
• Platform infrastructure
• Identity and security systems
• Data services teams

For residents of New York, NY the annual salary range for this role is $169,000-$205,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

Upon offer, we conduct background checks that include employment and education verification, state, and county criminal history searches as well as fingerprint and drug test.

Forge is proud to be an equal opportunity employer committed to supporting a diverse and inclusive workplace. Our employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local laws.