IT Systems Engineer
Oaks Christian
IT Systems Engineer
Full-Time (12-month), Exempt, Category 3
Salary commensurate with experience
Reports to the Director of Information Technology
Description: The Systems Engineer is a full-time technical position that provides general application and network support. Working in a fast-paced dynamic environment, this person joins a team of individuals to ensure proper functioning of technical operations and provides exceptional service and customer support to all campus constituents. The position is office-based in Westlake Village, California.
Essential Functions
- Serves as member of in-house technical support team
- Provides help desk queue management services
- Provides end-user support for PC/Mac hardware and software related problems
- Supports Office 365
- Supports Google Chrome IS and Google suite
- Supports/administers Microsoft Deployment Tools (MDT) for PCs, Apple's Device Enrollment Plan (DEP) and Chromebook's Enterprise Enrollment
- Supports various A/V systems including projectors and Smartboards
- Supports security systems, WiFi networks and network printing
- Plans and executes software/hardware upgrades
- Assists in maintaining accurate inventory of assets
- Create/update documentation
- May be required to carry a mobile device and be on call 24/7
- Ability to carry 40lbs
- Performs other related duties as assigned or requested
- Employer reserves the right to change or modify duties at any time
Qualifications / Skills
- BA/BS in Computer Science, Computer Information Systems or related
- 2+ years hands-on experience with Cisco, Microsoft, and Apple networking technologies
- Desired certifications: MCSA, CCNA, A+, ACSP
- Understanding of TCP/IP, DNS, DHCP and other network protocols
- Working experience with Windows Server and Desktop Operating Systems
- Microsoft Active Directory, Exchange, Office 365, SQL and IIS
- Backup solutions, Mobile Device Management and network printing
- PC/Mac systems
- Cisco IP phones
- Possess superior communication skills; written and verbal
- Demonstrate complex problem-solving skills and develop/executes comprehensive resolutions
- Demonstrate integrity, professionalism and an attitude of service
- Must be willing to sign a statement of faith
Vacancy posted 5 days ago
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