Cashier

Fast Casual Restaurant Cashier Job Description Position Title: Cashier (Front Counter / Expo / Cashier) Location: King's Famous Barbecue, 2910 S. Crater Rd. Petersburg, VA Job Type: Part-time / Full-time Reports to: Operations Manager / General Manager/ Owners Fast casual restaurants combine quick service with higher-quality, customizable food. The cashier role is fast-paced, customer-facing, and often includes a mix of order-taking, payment processing, order assembly/expo, and light front-of-house duties. Key Responsibilities Greet customers warmly and enthusiastically as they approach the counter or enter the restaurant, creating a welcoming first impression Accurately take and confirm customer orders (often involving customization) Enter orders quickly and precisely into the point-of-sale (POS) system Process payments efficiently via cash, credit/debit cards, mobile payments (Apple Pay, Google Pay), and gift cards; provide correct change when needed Assemble and package orders, ensuring accuracy and appealing presentation Upsell add-ons, sides, drinks, or promotions in a friendly, non-pushy way Answer customer questions about menu items, ingredients, allergens, pricing, and promotions Handle customer concerns or complaints calmly and professionally, escalating to a manager when necessary Maintain a clean, organized, and sanitary cashier/expo station throughout the shift Assist with front-of-house tasks during slower periods or as needed, such as: Restocking utensils, napkins, cups, lids, and sauces Wiping down tables and high-touch surfaces Sweeping/mopping spills Refilling drink stations or bagging to-go items Perform opening/closing duties including cash drawer reconciliation, preparing the station, and ensuring everything is ready for the next shift Requirements & Qualifications No formal education required — high school diploma or equivalent preferred Previous customer service, retail, or restaurant experience is a plus Ability to thrive in a very fast-paced , high-volume environment during peak hours Strong communication skills and a genuinely friendly, positive attitude Basic math skills for handling cash and making change quickly Comfortable standing for long periods (most shifts involve 6–8 hours on your feet) Reliable, punctual, and team-oriented — you’ll work closely with line/prep staff and managers Ability to multitask and stay calm under pressure What You Can Expect Energetic & social environment — you’ll interact with dozens (sometimes hundreds) of customers per shift Opportunities for cross-training (ex: learning the line, prep, or even shift lead roles) Free/discounted meals during shifts Flexible scheduling Entry-level position with strong potential for quick advancement in many fast-casual chains If you love people, move fast, and enjoy being part of a busy team, the cashier role in a fast casual restaurant can be a fun, rewarding way to start (or continue) your hospitality career! #J-18808-Ljbffr