Busser

Customer Service Busser/Server Assistant

Do you have a passion and a drive for excellent customer service? Do you enjoy a fast-paced team-oriented environment? Our staff delivers one of a kind customer service with friendly, attentive, and a family fun experience that directly aligns with our core value of "Where Good Friends Meet." Our guest loyalty is unmatched, and that is in large part to our team members talents in ensuring our guests feel valued.

Job Responsibilities:

• Busser/Server Assistants are an entry level position. While previous experience is beneficial, it is not a requirement.
• Able to work in a fast-paced environment and follow direction when given.
• Set Up dining room for guests by cleaning and setting up restaurant for opening including but not limited to filling ice bins, stocking beer, moving kegs, cleaning, and maintaining guest restrooms, stocking liquor bottles etc.
• Adhere to Sanitation and Food Safety standards.
• Maintains a clean work environment for both guests and other employees.
• Ability to stand for long hours, pick up 10-25 pounds frequently, and serve as the primary support for FOH restaurant needs. Set-Up, Tear Down, Cleaning, and Maintenance of the property.
• Performs opening, running, and closing duties, as needed.
• Assists co-workers with side work including, but not limited to wiping down tables, re-stocking, rolling silverware, etc.
• The position is part-time but can go up to 40 hours a week based on the needs of the restaurant.
• In addition, Assistance with running plated/glassed ready to serve food and cocktails is required. Assistance with grabbing condiments (Dipping sauces, ketchup, crackers, etc.,). Refilling waters, providing flatware, napkins, togo boxes, and plastic bags are customary contributions to the flow of service.

Job Qualification Requirements: All candidates for employment will be required to obtain the following:

• Riverside County Food Handlers Card.
• Responsible Beverage Service Training and Certificate issued by California Alcohol Beverage Control.
• State issued Driver's License/Identification Card
• Social Security Card

Skills/Qualifications:

• Customer Service
• Teamwork
• Verbal Communication
• Positive Professionalism

Other Certifications:

• State Sexual Harassment Training and Certification

About Heroes Restaurant and Brewhouse

Heroes Restaurant & Brewery provides a unique dining & gathering experience. We offer hearty portions of great American food with enticing presentation. Heroes offers high-quality hand-crafted beers and cocktails served in a lively setting. It's all served up by the friendliest of staffs in an entertaining atmosphere stuffed full of Americana memorabilia and local personality. With a spacious patio and 24 flavors of Draft Beer, Heroes is a crowd favorite for nearly all events.

Base Pay

Hourly Position, $16.90/Hour Plus Tips