Strategy & Operations Analyst

Why this role matters at Pennylane The Strategy & Operations role will serve as the critical link between our strategic vision and day-to-day execution, working directly with the General Manager for the track. You will translate ambitious goals into actionable, measurable roadmaps, establish best-in-class metrics, and develop the operational infrastructure needed to scale the business rapidly and sustainably. This high-impact, high-visibility role offers significant leadership and career growth opportunities. Your responsibilities Partner with product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives. Design and establish scalable operational frameworks that support our growth. Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers. Develop actionable insights and recommendations based on quantitative and qualitative research. Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement. Identify and manage complex, cross‑functional projects with multiple stakeholders and competing priorities. Serve as the operational nexus between the track and horizontal teams, including care, sales, and other product teams impacted by the electronic invoicing reform. Facilitate effective collaboration and alignment across organizational boundaries. Own the OKR process for the track, ensuring clarity of objectives and accountability for results. Design and implement robust tracking mechanisms to monitor performance against key metrics. Proactively identify performance gaps and develop action plans to address them. Qualifications 5+ years of experience in Strategy & Operations or a related field, with a strong record of scaling business operations in dynamic environments. Proven track record of translating strategic initiatives into executable operational plans and projects, delivering measurable business impact. Proficiency in SQL (or willingness to learn) and modern data analysis tools to drive decision-making independently. Strategic vision, analytical excellence, project‑management rigor, strong communication and influence skills, and a problem‑solving orientation. Benefits 25 vacation days paid by Pennylane. Competitive compensation package. Company shares. Budget to improve home workspace and monthly allowance for coworking space. Access to fitness spaces and wellness activities through Gymlib. Access to Busuu to learn English or French. Latest Apple equipment. Remote work from within Europe with a maximum two‑hour time difference from CET. Regular company events such as Tech Days and annual seminars. For French residents: French contract, 6‑12 RTT, 5 weeks PTO, lunch credits (Swile), Alan Blue healthcare, and events in Lyon, Bordeaux, Nantes. #J-18808-Ljbffr