VIP Clienteling Sales Associate
Nahmias
NAHMIAS is seeking a highly personable, detail-oriented, and luxury-minded VIP Clienteling Sales Associate to support and grow our private client business. This role is focused on building meaningful relationships with high-value clients while delivering a personalized and elevated customer experience that reflects the NAHMIAS brand.
The ideal candidate has a strong understanding of luxury fashion, exceptional communication skills, and a natural ability to cultivate long-term client relationships through personalized service and product knowledge.
Responsibilities
Private VIP Clienteling
- Develop and maintain strong, personalized relationships with NAHMIAS private VIP clients
- Proactively engage with VIP clients through phone, email, text, and in-person interactions to understand preferences and anticipate needs
- Curate personalized product selections, styling recommendations, and exclusive offerings for clients
- Manage VIP orders, special requests, and client communications from start to finish while ensuring a seamless purchasing experience
- Coordinate and support exclusive previews, private appointments, launches, and special events for VIP clients
- Maintain detailed client profiles, purchase history, and preferences to enhance ongoing relationship management
- Deliver a high-touch luxury experience that strengthens long-term client loyalty
Sales & Administrative Support
- Assist with general administrative and operational tasks within the sales department
- Help maintain organization across client communications, orders, and internal processes
- Maintain an organized and professional workspace and showroom environment
- Stay current on seasonal collections, product knowledge, styling direction, and industry trends
- Support the broader sales team and leadership with day-to-day retail and clienteling needs
Qualifications
- 2+ years of experience in luxury retail, clienteling, fashion sales, or customer relations
- Strong interpersonal and communication skills
- Passion for luxury fashion, styling, and customer experience
- Highly organized with strong attention to detail
- Ability to manage multiple clients and requests simultaneously
- Comfortable working in a fast-paced and evolving environment
- Strong understanding of discretion, professionalism, and relationship management
- Experience working with VIP or private clients is preferred
Vacancy posted 4 days ago
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