Senior Manager, Technology Operations; Walmart Imports Onboarding & PMO

Position Summary... The Senior Manager, Technology Operations for Walmart Imports is a critical role within Walmart’s Marketplace business, responsible for shaping and executing the operational and technology strategy for the Walmart Cross Border (WCB) Imports onboarding experience. This role will set and execute the roadmap for the WCB Imports onboarding function, ensuring interested sellers gain access to Walmart Imports services efficiently, compliantly, and at scale. As Walmart Imports continues to evolve, this role has a strong focus on hands‑on onboarding execution and program expansion initiatives. This position partners closely with leaders across Marketplace, Global Transportation, Trade Compliance, Supply Chain, and Technology to define business requirements, identify process improvement opportunities, and drive scalable solutions for seller onboarding. In addition, this role collaborates with technology partners and cross‑functional stakeholders to influence process automation, tooling enhancements, and program optimization, enabling sustainable growth and improved seller experience across the Walmart Imports platform. Day in the life Lead the onboarding operations function within WCB Imports, maintaining accountability for seller onboarding execution, compliance, and performance. Define and manage the onboarding and expansion roadmap for Walmart Imports sellers, ensuring offerings align with seller needs, operational capabilities, and program scale objectives. Serve as a PMO leader for onboarding and expansion initiatives, including program planning, milestone management, risk identification, dependency tracking, and executive reporting. Collaborate with senior leadership and cross‑functional partners to develop, refine, and document onboarding requirements that improve seller experience and support new program launches. Represent the Marketplace supply chain team in cross‑functional forums, ensuring onboarding and expansion requirements are clearly communicated, aligned, and prioritized. Drive continuous improvement through KPI development, performance monitoring, and data‑backed decision‑making to measure onboarding effectiveness and program success. Partner with product and technology teams to influence automation, tooling, and workflow enhancements, incorporating seller feedback and operational insights. Lead and support change management efforts as onboarding and operating models evolve with the growth of Walmart Imports. Desired Qualities You are a self‑starter with a builder mindset who thrives in ambiguity and learns through iteration. You bring structure, clarity, and execution discipline to complex, cross‑functional initiatives. You excel at influencing without authority and driving alignment across diverse stakeholder groups. You have strong communication skills and can translate complex operational needs into actionable requirements. You are experienced in customer or seller onboarding within supply chain, cross‑border logistics, or freight‑forwarding environments. Preferred Qualifications Bachelor’s degree in business, economics, finance, or a related field; MBA strongly preferred. 5–7 years of experience in business product design, development, or operational strategy. 5–7 years of experience leading customer or seller acquisition, onboarding, or implementation efforts. Deep experience in eCommerce or online marketplaces; supply chain, transportation, or compliance exposure strongly preferred. Demonstrated success operating in both high‑growth environments and large, globally scaled enterprises. Strong data and analytical skills, including SQL and/or AI prompting capabilities. Exceptional written, verbal, and executive presentation skills. Minimum Qualifications Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area. Option 2: 7 years’ experience in project management, program management, program operations, or related area, and 2 years’ supervisory experience. Location and Compensation Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00. Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00. Additional compensation includes annual or quarterly performance bonuses and stock. Walmart, Inc. is an Equal Opportunity Employer- By Choice. #J-18808-Ljbffr Walmart