Inside Sales Representative - II

Account Manager, Government Services

Client Rapid Diagnostics is part of Client's Diagnostics family of businesses, delivering industry-leading technologies to support diagnostic testing. This role is within the Toxicology Business Unit. The position is focused on driving existing business retention and growth of mid-sized accounts while understanding market trends and government budget cycles. This job description will be reviewed periodically and is subject to change by management.

Essential duties and responsibilities include:

• Increase customer revenue through effective and informed cross and upselling of products and services in an assigned region.
• Relationship development with mid-sized customers through quarterly business reviews of key accounts in the region, and proactive and insightful outreach.
• Develop Territory Action Plan for the assigned region which include sales targets, focus areas, customer needs and anticipated trends to meet revenue goal.
• Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets and funding.
• Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively.
• Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Salesforce.com.
• Develop relationships with customer personnel, make new contacts in other government and customer organizations to identify key purchasing decision makers to facilitate future sales.
• Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions.
• Coordinate customer requests for contracts and renewals with the Contracts Team.

Education/experience:

• Bachelor's degree or equivalent combination of education and work experience.

Knowledge:

• Toxicology industry knowledge preferred.
• Highly motivated and enthusiastic with strong written, verbal and interpersonal communication skills.
• Must be a self-starter, confident and skilled in forms of prospecting in large account environments, government account experience preferred.
• Ability to work well independently and as a team player to achieve aggressive sales revenue objectives.
• A competitive, results-oriented attitude with a strong work ethic and high level of integrity.

Physical requirements:

• Work is performed in an office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Ability to communicate clearly in person, over the phone, and via electronic means.
• Occasional standing, walking, and reaching during meetings or presentations.
• Ability to lift and carry materials such as laptops, marketing collateral, or product samples (typically up to 20 lbs).
• Visual acuity to read documents, view computer screens, and interpret data.
• Travel requirements may involve driving or flying to client locations (if applicable).

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."