Lead Revenue Cycle Supervisor Associate - Epic Hospital Billing

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. He/She will support the domestic business office staff as a point of contact for day-to-day time management, questions about support services, interpretation of policies and dissemination of new direction and information. This role requires frequent and effective communication via phone, email, and instant messaging with the various client teams. The Lead Supervisor will report to the Domestic Business Office leadership team. This position is critical to the consistent service delivery of revenue cycle management to multiple clients and has a direct responsibility to the unit financial performance. Owns client facing meetings, including the creation of agendas, issues logs, report packages, and supporting materials to facilitate discussion

• Manages team metrics, including the individual productivity and quality measures and client specific service level agreements
• This includes coordination of system access, equipment, required trainings, and onboarding expectation discussions.
• Aligns the staff to the appropriate shift to cover client expectations for hours of operations
• Review and approve all employee time including time-off, client billable time, and overtime
• Creates and maintains unit budget and utilization key performance indicators, including project and client specific budgets and monitoring within Workday
• Coordinate with RC Analytics and IT to ensure necessary reporting is accurate and up to date, including time entry, computer activity, and client activity log reporting
• Review and approve all employee time including time-off, client billable time, and overtime
• Work closely with the Human Resources Team and DBO Leadership Team on staff performance escalations and concerns related to absence and time reporting

Knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing

• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
• Flexible and adaptable to change
• Strong organizational skills, including the ability to prioritize initiatives based on risk and benefit profile, manage multiple initiatives at once, respond to email and phone calls timely, and create/manage to a project workplan where needed
• Strong analytical skills and demonstrated ability to interpret large data sets and translate outcomes into recommendations for improvement

Current permanent U.5+ years of Revenue Cycle experience in a multi-facility, integrated health care delivery system or consulting experience preferred

• 1+ years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred
• Proficient in Microsoft office (Word, PowerPoint, Excel)

This job operates in a professional office environment. • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.