Telesales Program Specialist

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BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 17680

Employment Type : Full Time

Job Category : Telesales

Work Location : Harrisburg, PA

Telesales Program Specialist

DUTIES and RESPONSIBILITIES:

• Interacts via telephone with established and prospective contacts/accounts to ensure the achievement of individual and corporate sales, profit, productivity and other defined goals.

• Project-based role that maintains flexibility in the support of various MSC growth initiatives within the Sales Organization including but not limited to Government, United States Postal Service, National Accounts, unassigned accounts, Metalworking penetration.

• Duties may include: contact management, brand building, relationship building, the ability to prospect and qualify contacts/accounts, initiate and capitalize on sales opportunities.

• Studies and learns the basics about MSC's products, services, value-adds and fundamental sales techniques.

• Interacts with customers consistent with MSC standards, Culture, and business practices.

• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.

• Maintains sales records and generates relevant market/sales reports for MSC management as needed.

• Develops a personal business plan in cooperation with management supervision to establish personal goals.

• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.

• Participates in special projects and performs additional duties as required.

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

• A High School Diploma or the equivalent is required.

• 1 year of sales experience that included sales growth accountability required.

SKILLS:

• Basic computer literacy and the ability to travel are required.

• Excellent oral and written communications skills are also required.

• Ability of prioritize and manage tasks and projects.

OTHER REQUIREMENTS:

• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $17 - $21 / hour dependent on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support

you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.