Shift Supervisor

Job Description

Job Description

SUMMARY: 

Join Elmcor Youth & Adult Activities, Inc. as a Shelter Shift Supervisor, The Shift Supervisor oversees the daily operations of the residence, ensuring smooth coordination of staff and services while maintaining a safe, structured environment and meeting all program goals, performance targets, and operational standards. 

REPORTING RELATIONSHIP: 

Shift Supervisor reports to Director of Operations 

SCHEDULE: 

35 hours per week with 3 shifts available 

• 7AM - 3PM 

• 3PM - 11PM 

• 11PM - 7AM 

LOCATION: 

Lexington - Jamaica NY 

Van Guard - Long Island City 

Van Wyck - Jamaica NY

POSITION TYPE: 

Fulltime - requires flexibility to cover shifts in the event of staffing shortages or emergencies 

RESPONSIBILITIES IN THIS ROLE: 

• Oversee daily shelter operations, including staff coordination, shift coverage, and ensuring all activities and schedules run smoothly

• Supervise, coach, and support staff while maintaining effective communication with residents, team members, and leadership

• Monitor facility safety through rounds, enforce policies, respond to incidents, and utilize crisis intervention and conflict resolution strategies

• Maintain accurate documentation, including incident and coverage reports, while ensuring confidentiality and professional standards are upheld

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• BA/BS degree and/or equivalent experience, or AA degree and 2 years’ experience;

HS Diploma or GED and 3 years applicable experience. 

• Obtain F-80 certification within first 90 days of employment

OTHER SKILLS/ ABILITIES: 

• Demonstrates strong interpersonal, leadership, and problem-solving skills with sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced environment

• Maintains a professional, customer service–oriented approach with a positive attitude, attention to detail, and the ability to remain calm under pressure

• Works independently and collaboratively, showing initiative and reliability while fostering a professional and supportive environment for staff and residents

BENEFITS: 

We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement plans, and additional employee perks.

• 15 Vacation Days Annually 

• 12 Sick Days 

• Floating Holiday 1 annually 

• 401K retirement plan with 3% match after 90 days of employment

• Medical Benefits after 30 days of employment with Cigna 

• Dental/Vision eligible after 90 days of employment 

• Access to Gym/Weight Room 

• Access to Boxing Ring 

• Short Term DIsability

• Life, Accidental Insurance available through Aflac 

• Transit Chek for commuting expenses 

• Legal Shield for legal services  

• Public Service Loan Forgiveness (PSLF) participants 

As a Shift Supervisor at Elmcor, you serve as the program’s lead on the ground, guiding staff, overseeing daily operations, and ensuring the residence runs safely and effectively. In this role, you play a critical part in monitoring performance, supporting your team, and responding to the needs of residents and the overall shelter environment in real time. You help maintain a structured, responsive, and compassionate space where both residents and staff feel supported, accountable, and empowered.

Are you passionate about making a meaningful impact in your community?

Join Elmcor Youth & Adult Activities as a Shift Supervisor and be part of a dedicated team committed to empowering individuals and families…. APPLY TODAY