Social Worker Assistant

Responsibilities

The Social Worker Assistant (SWA) supports the administrative activities of the Social Work staff in accordance with InnovAge policies and all applicable regulations. The SWA will work under the supervision and direction of the Social Services Supervisor. The tasks assigned to the SWA may not include activities required by regulation or contract requiring or describing a Social Worker and requiring a Masters of Social Work or other requirements such as care planning case management assessments psycho-social services. The tasks assigned to the SWA may include but are not limited to non-skilled routine administrative activities necessary to ensure that participant needs are being addressed such as confirming the delivery of goods and services or start date of external services and supports ordered by the IDT as part of the Care Plan; assisting participants with Medicaid recertification; researching/identifying community-based agencies to address social determinants of health or other participant needs; other tasks as directed by the Social Services Supervisor.

Essential Functions and Work Responsibilities

Functional Category: Social Work Support Activities -100%

Goods Services and Supports Fulfillment: The SWA may be assigned tasks that include contacting participants to confirm the delivery of critical DME clinically indicated goods services or supplies and other interventions critical to supporting the participant in his/her setting.

Benefit Program Application Support: The SWA may be assigned to provide hands on assistance to participants with applying for or recertifying for Medicaid/Medical Medicare in collaboration with the Eligibility and Finance Department. Additionally the Social Work Assistant may provide hands on assistance to participants applying for housing homelessness prevention food security or other similar programs identified by participants InnovAge Social Worker as a needed intervention. Administrative support for end-of-life coordination may be assigned as directed by the Social Work Supervisor. Assists with housing encounters documentation in EPIC

Community Resource Research: The SWA may be assigned to research identify and catalogue community or faith-based organizations; city county or state programs; other services to address the needs of individual participants or participant populations within the Center. This would include services provided contact person hours of operation and contact information necessary for the assigned Social Worker to make referrals and/or for participants to self-refer.

Outreach: The SWA may be assigned tasks related to locating and validating participant location telephone number address emergency contacts and other demographic information necessary for ongoing engagement with the participant. Additionally at the direction of the Social Work Supervisor the SWA may be responsible for updating key demographic information in InnovAge systems as defined by policy or regulatory requirements.

Travel Requirements

Travel

• Travel may be required within the Center service area.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education

• Community Health Worker training or certification course Associates degree in healthcare social services or other equivalent training; Bachelors of Social Work Health Care Administration or other equivalent training preferred.

Licensure Certification Registration or Designation

• Require personal transportation current state issued drivers license good driving record and auto insurance as required by law.
• CPR/BLS and First Aid required in California only.

Work Experience and Qualifications

• Two years experience in community-based social services organization or health care setting required.
• Experience in connecting clients with home and community services applying for/recertifying Medicaid/Medical eligibility performing client fulfillment activities or other similar experience required.
• Requires personal transportation current state issued drivers license good driving record and auto insurance as required by law.
• A minimum of one year experience working with older adults and people with disabilities

PREFERRED

Work Experience and Qualifications

• Three years or more of experience working in human healthcare or community-based services for older adults and people with disabilities.

Benefits

InnovAge is dedicated to empowering seniors to live independently allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE) which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge youll work alongside talented respectful and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race color religion sex sexual orientation gender identity/expression national origin disability protected veteran status pregnancy or any other protected status. Salaries are determined by various factors such as qualifications experience and location and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance short and long-term disability life insurance and AD&D supplemental life insurance flexible spending accounts 401(k) savings paid time off and company-paid holidays.

Applicants are considered until the position is filled.

Posted Pay Range

$26.11 - $32.64

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors such as work location experience knowledge skills education certifications training and internal equity. InnovAge offers a comprehensive benefits package which includes medical dental vision 401(k) plan with company match short and long-term disability life insurance supplemental life insurance ADD flexible spending account paid time off and company paid holidays.

Attention Florida Applicants
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information please visit the Clearinghouse Education and Awareness website:

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

InnovAge is committed to maintaining a safe transparent and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @.

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment background checks onboarding training or any other employmentrelated purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge please report the activity to or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us and we appreciate your interest in joining InnovAge.

Required Experience:

Junior IC