Court Operations Supervisor

This Court Operations Supervisor opportunity is designated to serve the Court from the on‑site Operations Department, located at 1000 Main Street, Woodland, CA 95695. Court hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday.

POSITION SUMMARY

Under direction of the Court Executive Officer, Assistant Court Executive Officer, and/or Operations Manager supervise an operational unit of the Court and perform other related duties as required. This position is “at‑will” and FLSA non‑exempt.

DISTINGUISHING CHARACTERISTICS

The Court Operations Supervisor serves as a first line supervisor on a daily basis over a recognized operational division or divisions of the Court (Civil, Criminal, Traffic or Collections) and advises the Court Executive Officer, Assistant Court Executive Officer, and/or Operations Manager on staffing, personnel and unit needs and concerns.

• Plan, assign, supervise, coordinate, review and evaluate the work of legal process and/or collections staff
• Ensure adequate coverage for the legal process and/or collection unit
• Train staff in legal terminology, procedures and document processing; review work in progress and upon completion
• Authorize employee leaves and absences
• Participate in the selection of staff; appraise employee performance; conduct counseling on work issues; recommend and administer discipline to staff as required
• Develop procedures, forms and work standards for staff; ensure that work is performed in a consistent manner and maintain the flow and quality of work within the unit
• Monitor changes in laws, policies and procedures that impact work; recommend procedural improvements and implement them after approval; assist in communicating procedures to staff
• May interpret legal codes to determine proper filing procedures
• Determine notice requirements, including the type of notice and the parties of notice
• Confer with the Court Executive Officer, Assistant Court Executive Officer, Court Operations Manager, and other supervisors and managers on policies, and procedures and makes recommendations on their revision
• Answer complex and difficult legal or procedural questions related to document processing; advise attorneys, public agencies and the general public regarding the status of cases and procedural information; apply Court policy to resolve issues
• Answer staff questions on the application of pertinent codes as they relate to their duties
• Answer the questions of others as they relate to changes in the law governing operations of the court
• Hear and resolve employee concerns and issues
• Prepare and maintain statistical and narrative reports related to activity and work of the unit.
• Perform unit work when needed due to employee absences and/or emergency
• Maintain/check on office supplies and inventory and prepare requisitions as required
• Prepare and maintain personnel and payroll records
• Serve as court representative with law enforcement agencies, attorneys, and county departments
• Perform related work as required

Education

High school diploma or equivalent. Related education beyond the high school level may be substituted for up to 1 year of experience.

Experience

Five (5) years of legal clerical experience, which includes at least one (1) year performing legal processing, courtroom support, or other similar work in a court setting.

In addition, the candidate must have at least two (2) years of experience in a lead or advanced role.

Knowledge of

• Supervisory principles, practices and methods related to selection, evaluation and supervision of subordinates
• Techniques for training, developing and coaching staff
• The functions and operating procedures of California Trial Courts
• Statutes relating to court legal process and court clerical procedures, including the Code of Civil Procedure, Penal, Civil, Probate, and Vehicle Codes
• Court policies and procedures
• Legal process and/or collections procedures
• Legal terminology
• Basic mathematics and financial record keeping procedures
• Statistical development and analysis
• Correct use of the English language including spelling, punctuation, and grammar
• Modern office practices

Ability to

• Interpret and apply state statutes, local ordinances, local court rules and procedures pertaining to court processes
• Supervise subordinate employees, including employee development and motivation, discipline and counseling
• Demonstrate effective leadership
• Demonstrate independent judgment
• Train, develop, coach and provide feedback to assigned staff
• Advise and instruct employees on policies and procedures
• Read and understand court documents, including those with most complexity
• Analyze, evaluate and recommend solutions for operational concerns
• Prioritize, maintain and coordinate a heavy workload
• Manage a wide variety of detailed legal clerical and courtroom work
• Work under pressure with tight deadlines and interruptions
• Accurately perform duties with attention to detailEffectively use a computer, case management system and related software
• Maintain the confidentiality of court‑related records and personnel issues
• Maintain effective working relationships with judges, attorneys, employees, and the general public
• Interact with legal professionals, paraprofessionals and the public in a respectful manner
• Communicate effectively; prepare clear and concise reports and written communications

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use dexterity and coordination utilizing hands to finger, handle or feel objects, use a computer keyboard, view a computer monitor, handle documents, single pieces of paper, stacks of papers, and reference and other materials; reach with hands and arms; and stoop and kneel. Hearing and speaking are needed to listen effectively and to talk with individuals in person and by phone. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability of adjust focus.

The employee is frequently required to sit, stand, and move from place to place within the office. The employee is occasionally required to lift and/or move objects weighing up to 25 pounds and reach for items above and below desk level. Lifting of objects weighing in excess of 25 pounds will require team lifting. The noise and traffic level in the work environment are similar to a busy business office.

Normal business hours: 8:00 a.m. to 5:00 p.m., Monday through Friday. Overtime may occasionally be required.

E-Verify: Yolo Superior Court is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.

Reference checks are required. Background checks and a drug screen are required after a job offer has been extended.

At the time of appointment to a position, candidates are required to execute an oath of allegiance to the United States and the State of California.

For more information, contact a Human Resources representative at View phone number on click.appcast.io.