Bowling Center Staff Lead

Job Summary The Bowling Center Staff Lead is responsible for working closely with manager/assistant manager of Bowling Center on the day-to day operations of the Bowling Center, ensuring staff perform job duties that are assigned, reviewing work assignment, providing on-the job training, and performing the essential duties of Bowling Staff position. Job Description Works closely with manager/assistant manager of Bowling Center to assist with day-to-day operation of the Bowling Center, including coordinating tasks and reviewing work. Provides on-the-job training, coaching, mentoring of team members. Resolves problems or refers matter to supervisor/manager; makes independent decisions in absence of manager/assistant manager. Responsible for opening and or closing of bowling center during assigned shift. Performs the duties of the bowling center staff including, entering orders into InfoGenesis POS system and performing cash-handling procedures; verifying cash drawers, counting down cashiers at the end of shift, banking and daily deposits; overseeing the registration desk, making bowling reservations, lane assignments, bowling shoe rental, and kitchen coverage. Serves beer to guests at bar while practicing alcohol consumption awareness. Verifies age drinking limit and recognizes when guests have reached their drinking limit and refuses to provide additional alcoholic beverages if needed, escalates the situation and issues/complaints to manager. Understands and practices good safety and sanitation procedures and ensures that team members are working in a safe manner. Ensures that a clean, safe, hazard-free work environment is maintained. Performs other duties as assigned. Provides minimal supervision to a unit or group of team members, assigning tasks, checking work at frequent intervals, and maintaining schedules. A portion of time is normally spent performing individual tasks related to the Viejas Bowl. Qualifications High school diploma or general education degree (GED). California Responsible Beverage Service Training and Certification required upon hire. Food Handler’s Certificate required. Must be age 21 years of age or older. 3 or more years of related experience. Supervisory/leadership experience preferred. Excellent guest service skills. Excellent oral, written, and interpersonal skills. Working knowledge of Microsoft Office: Outlook, Word, and Excel. Organized, self-motivated, goal-oriented, and values teamwork. Demonstrate strong motivational commitment to the organization. Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude. Ability to multitask and work well under stress. Must be a self-starter and able to adjust to change. Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates. Hiring Preference The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years. San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game 24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits with employer contribution Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more! *Benefits vary for PT and FT employment #J-18808-Ljbffr Viejas