Pickleball Pro

Job Description

Job Description

About the Company

MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about fitness and wellness and we believe that healthy communities change lives!

Why MVP Sports Clubs

At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork! We believe in creating a welcoming, engaging, and fun environment for team members. To foster this type of environment, we provide team members with a full range of benefits.

• Our part-time team members receive complimentary club membership access for team member, spouse and dependent(s), 401k participation available after completing 6 months of service (must be 18 years of age), access to Work-Space (must be 18 years of age), CPR trainings, complimentary use of Kid's Stuff (up to 2 hours per day) and discounts on select programming, retail and food + beverage.
• In addition to the benefits listed above, our full-time team members also have access to amazing health, dental, vision, and life insurance plans, long/short-term disability, generous personal time off policy and paid maternity and paternity leave.

About the Position

The Pickleball Pro is responsible for group and private pickleball instruction and for delivering exceptional customer service to existing and potential pickleball players. She/he will maintain impeccable teaching standards including both on and off-court activities. This is a part-time position. This position is a part of our Tennis Department reporting to the Racquet Sports Manager.

Responsibilities

• Responsible for group and private lesson instruction for all ages 3 years and up.
• Maintain accurate and up-to-date records on all students and classes that are assigned.
• Maintain accurate attendance and class sign-up books and registration forms.
• Utilize scheduling program to book and re-book clients.
• Utilize commission/payroll system to ensure commissions are paid accurately and on time.
• Promote, develop and “grow the game” in the surrounding area.
• Invite a minimum of 8 people per month to participate in up-coming league/class or social activities.
• Assist management in organizing and executing social and competitive pickleball events for both juniors and adults.
• Assist management in organizing and executing in-house tournaments.
• Assists members by answering all questions courteously and in a timely fashion.
• Immediately notify supervisor of problems or potential problems as they arise.
• Available to instruct a minimum of 12 hours per week.
• Ability to cross-teach in tennis preferred and will be assigned by Tennis Manager as needed.
• Report all weekly critical numbers to Tennis Manager.
• Attend and participate in regular Service Game training sessions as directed by supervisor.
• Maintain a neat and professional personal appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge.
• Other duties as assigned.

Requirements

• USAPA member
• USPTA Pickleball Certification, PPR, or IFP Academy Certification. In the event that a pro is hired without these certifications, he or she will be required to attain it within 6 months of hire date.
• Minimum of three to four years of college education preferred.
• First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs in-house training to obtain this.
• Minimum of 2 years teaching experience.
• Customer Service Skills required.
• Excellent organizational skills.
• Ability to manage multiple tasks.
• Must be able to work extra hours, weekends, and holidays if needed.
• Proven track record of accountability and integrity.
• Familiar with various teaching tools needed to carry out principle responsibilities.
• Ability to play and teach pickleball requiring standing, running, directional movements, swinging of racquet and holding of multiple tennis balls for at least 8 hours straight per day.
• Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.