Technical Program Manager

Technical Program Manager -Enterprise Systems, Infrastructure, & IT Operations / Extendable, W2 only, 6-month Contract / Hybrid or remote / Palo Alto, CA Responsibilities Lead end-to-end delivery of IT programs spanning enterprise systems, infrastructure, and operational initiatives. Develop project plans, timelines, and roadmaps aligned to business and technical priorities. Identify dependencies, risks, and constraints, and communicate mitigation plans. Manage budgets, resources, and vendor deliverables as needed. Collaborate with enterprise systems teams (ERP, finance, HRIS, supply chain, CRM), infrastructure, and IT operations. Facilitate alignment between business stakeholders, technical leads, and executive sponsors. Contribute to PMO governance frameworks and standardized processes. Establish consistent project intake, prioritization, and portfolio management practices. Mentor team members and champion continuous improvement. Provide clear status reports and executive-level presentations summarizing progress and risks. Ensure documentation, meeting notes, and project materials are complete and up to date. Partner with business teams on change management, go-live readiness, and post-launch stabilization. Required Skills Strong experience managing complex technical programs in an IT organization. Background delivering projects in at least two of the following areas: Infrastructure (network, data center, servers, storage, cloud). Demonstrated ability to work with both technical and business stakeholders. Experience managing vendors, partners, and cross-functional workstreams. Excellent communication skills, including the ability to translate technical concepts for non-technical audiences. Strong problem-solving skills and ability to drive clarity in ambiguous situations. Ability to manage multiple concurrent initiatives with competing priorities. Experience with setting up and managing projects in Jira and Confluence. Familiarity with frameworks such as Agile, Waterfall, ITIL, and hybrid models. Ability to create and maintain effective project documents, dashboards, and reports. Preferred Qualifications Experience contributing to or establishing PMO governance and standards. Experience with enterprise portfolio management tools. Comfort working in environments undergoing transformation or modernization. Certifications such as PMP, PgMP, CSM, ITIL Foundation, or SAFe credentials. Experience with cloud platforms and modern enterprise SaaS ecosystems. Background with integrations, data flows, and cross-system dependencies. Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. Applicants should apply via The Mice Groups Inc. website ( or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr The Mice Groups, Inc.