Recruitment & Onboarding Specialist

Compensation Range: $65,000 - $66,300 annually commensurate with experience

Benefits:

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Recruitment & Onboarding Specialist is a full-cycle recruiting professional within the Housing Works People Operations team. This role primarily leads hiring efforts for the Retail and Business Enterprises division, including Thrift Stores, Cannabis Operations, and the Bookstore Café. In addition to managing recruitment, this role also supports onboarding across all Housing Works sites and locations. This includes coordinating key onboarding processes such as background checks, medical clearances, and offer management. This role manages the full recruitment lifecycle from sourcing and screening candidates through offer acceptance and onboarding. The Recruitment & Onboarding Specialist partners closely with hiring managers and operational leaders to attract, hire, and successfully onboard high-quality talent while ensuring an exceptional candidate and new hire experience. This position is ideal for a recruiter who thrives in a fast-paced environment, enjoys building talent pipelines, coordinating hiring events, and supporting employees through their first day and beyond.

Recruitment Responsibilities:

• Manage recruitment for approximately 9 Thrift Store locations, Cannabis Operations, and the Housing Works Bookstore Cafe.
• Source candidates through ATS systems, Indeed, LinkedIn, job boards, referrals, networking events, community partnerships, and hiring events.
• Conduct resume reviews, phone screens, candidate assessments, interview scheduling, and follow-up communications.
• Create and maintain candidate pipelines for high-volume and hard-to-fill positions across retail, customer service, operations, and cannabis-related roles.
• Partner with hiring managers on staffing needs, interview feedback, hiring decisions, and offer recommendations.
• Manage requisitions, candidate activity, dispositions, and hiring updates in UKG.
• Prepare and extend employment offers in partnership with People Operations and hiring managers.
• Represent Housing Works at job fairs, hiring events, and community recruitment initiatives.
• Track recruiting activity, open roles, candidate pipelines, interviews, offers, hires, and time-to-fill metrics.

Onboarding & New Hire Coordination:

• Serve as the primary point of contact for candidates throughout the recruitment process and ensure a positive candidate experience.
• Coordinate onboarding for new hires across all Housing Works departments, including Retail, Cannabis, Health Services, Health Home, Property Management, Administrative, and Support Services teams.
• Monitor and track background checks, medical clearances, and pre-employment requirements to ensure employees are cleared to start on time.
• Manage job postings on our careers page
• Proactively follow up with candidates, vendors, hiring managers, and internal stakeholders regarding outstanding onboarding requirements.
• Communicate onboarding status updates and anticipated start dates to hiring managers and department leaders.
• Coordinate New Hire Orientation logistics and ensure all required onboarding documentation is completed prior to start date.
• Partner with IT, People Operations, and departmental leaders to ensure new hires receive system access, equipment, and necessary resources before their first day.
• Process onboarding tickets and coordinate employee setup activities.
• Maintain accurate recruitment and onboarding trackers in Excel and UKG and prepare weekly/monthly updates as needed.

Other functions that may be required with this position include:

• Participate in department meetings, recruitment strategy discussions, and hiring manager check-ins.
• Support Housing Works events and agency-wide hiring initiatives as needed.
• Maintain confidentiality of candidate and employee information.
• Demonstrate Housing Works' core values in all day-to-day activities.
• Bachelor's Degree preferred in Human Resources, Business Administration, Psychology, Communications, or a related field. Equivalent recruiting/onboarding experience may be considered.
• 3-5 years of full-cycle recruiting experience required.
• Experience recruiting for retail, hospitality, customer service, cannabis, nonprofit, or high-volume operations preferred.
• Experience coordinating employee onboarding processes and communicating with new hires and managers.
• Strong sourcing, screening, interviewing, and candidate engagement skills.
• Experience using an Applicant Tracking System; UKG experience preferred.
• Strong Excel skills and ability to maintain accurate trackers and recruitment reports.
• Excellent written and verbal communication skills.
• Ability to manage multiple requisitions, deadlines, and priorities in a fast-paced environment.
• Strong customer service mindset and ability to build relationships with hiring managers, candidates, and internal partners.

The following additional competencies are viewed as important to success in this position:

• Strong organization, attention to detail, and follow-through.
• Ability to work independently while keeping stakeholders updated.
• Strong judgement, professionalism, and confidentiality.
• Comfort with high-volume recruitment and changing priorities.
• Ability to communicate clearly with candidates, hiring managers, and People Operations partners.
• Commitment to equitable hiring practices and an inclusive candidate experience.
• Proactive approach to sourcing, problem-solving, and improving recruitment processes.

Work Type: Hybrid. This position requires the ability to work on a computer for extended periods, communicate by phone/email/video, attend meetings, and travel occasionally to Housing Works locations, job fairs, and hiring events. Must be able to manage a fast-paced workload with frequent deadlines and changing priorities.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at View email address on us.fitly.work

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.