PT Facilities Supervisor (UNION/AFSCME)

Salary Starting salary is dependent upon qualifications but in most cases is no higher than the midpoint for the range. $22.7130-$29.0980 Hour Schedule Hours of work: Evenings and Weekends, hours vary pending the schedule of rentals and programs scheduled at the Ecology Center. Weekly hours average 9.375 but may work more or less at times. Nature of Work Under the direction of the Division Manager or his/her designee, this position is responsible for direct customer service; performing multiple tasks related to daily operations; including office support and program support; maintenance and general functions of and within the Community Center. Work schedule will primarily be evenings, weekends, and some holidays as necessary to complete job responsibilities. Essential Functions Assist with opening and closing of the building/facility including opening, closing, and locking doors and windows according to steps outlined in staff manual and written documents. Responsible for maintaining an orderly atmosphere in the entire building and grounds including hallways, rooms, gymnasium, kitchen, fitness rooms and/or rentals and washrooms and occasional outside maintenance. Provides administrative, professional, and technical support as needed, including answering phone calls, completing registrations for programs, typing assignments, project completion and/or follow-up, and handling patron inquiries both politely and efficiently. Provide direction to PT Custodians, Recreation Instructors and Program Assistants in the absence of full-time staff in addition to supporting management initiatives to maintain a safe, clean community facility. Maintain facility usage schedules by monitoring scheduled in‑house programs and room rental agreements, including setting up and breaking down tables, chairs, and recreational equipment for scheduled activities in the assigned property. Oversee programs and activities in various rooms. Helps promote programs of the center and department. Maintain accounts receivable transactions (registrations/receipts) and reports using the recreation registration system and other computer applications of the city. Adhere to City of Evanston cash handling procedures. Inform management of unsafe conditions and needed repairs to lighting, heating, and physical structure. Perform minor repairs to equipment as required. Complete accident and/or incident reports and communicate problem situations with supervisors (including customer relation issues, injuries, employee relations, and/or security concerns). Performs duties to ensure that the exterior and interior areas of the building and grounds are well maintained, including custodial duties, such as garbage removal, sweeping, mopping, wiping, cleaning tables and windows, minor repairs, etc. Maintain supplies and equipment inventories. Provides public customer service in high demand situations and dispute resolution, including serving as a customer representative in terms of customer support. May perform other duties as assigned. Minimum Requirements Must possess a high school diploma or GED and three (3) or more years of work experience in facility maintenance/office operations. Must possess a valid driver’s license and a safe driving record. Must be willing and able to obtain First Aid/CPR/AED certification within 6 months of employment. Knowledge, Skills, and Abilities Knowledge of the materials, methods, tools, and equipment used in the field of custodial/facility maintenance including but not limited to brooms, brushes, mops, floor buffers, vertical lift, snow blower, vacuum cleaner, rake, mop, hand tools, hammer, screwdriver, cleaning cloths, detergents, measuring containers, and solvents. Knowledge of the hazards and precautions of the equipment and chemicals used. Knowledge of methods, techniques, materials, equipment, and safety precautions used in recreational facilities, including ability to understand athletic program needs. Ability to operate hand and power tools in a safe and effective manner. Ability to read and apply instructions for the safe application of chemicals and/or cleaning supplies. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Ability to exhibit minimum mathematical skill usually associated with addition, subtraction, with the skill level to, multiply and divide all units of measure to perform the four operations with like or common decimal fractions; to compute ratio, rate, and percent; to draw and interpret bar graphs; to perform arithmetic operation involving all American monetary units. Proficiency with computer and related software, including email, word processing, spreadsheet, recreation registration software, and database software. Ability to establish and maintain effective working relationships with supervisors, co‑workers, and the public. Ability to greet the public in a courteous manner. Physical Requirements The ability to work in a primarily sedentary position, with the ability to occasionally use force to exert up to 75 pounds. The ability to lift, carry or otherwise move objects, books, materials, tables and chairs, etc. using up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is subject to inside environmental conditions: protection from weather conditions, but not necessarily from indoor temperature changes. Ability to work outdoors, occasionally, in a variety of weather conditions such as extreme cold, high winds, rain, snow, sleet, high temperatures and humidity. Supervision Work is performed under the general direction/supervision of the Division Manager or his/her designee. Assignments may vary from season to season and day to day. Assignments can be either verbal or written, with the employee determining proper procedure and work methods and is responsible for completing the work according to City work rules and safety regulations. Work is reviewed through ongoing observation, written and verbal communication, meetings and feedback from supervisors and other department employees. Guidance is provided through rules and regulations, policies and procedures, Unified Work Rules, Union Contract, Personnel Rules, and OSHA. Work is evaluated at least annually for the safe and skilled operation of equipment, quality of tasks, adherence to work rules, and performance in accordance with this classification standard. Public Contact The employee will have contact with the general public in city‑owned buildings. The employee may need to respond to questions and complaints and provide general direction to the public; the employee has regular contact with other City employees in order to share information and complete work assignments. Selection Method Structured Oral Interview Eligibility List 24 months EEO Statement The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person's race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at View phone number on click.appcast.io (voice) or View phone number on click.appcast.io (TTY). #J-18808-Ljbffr City of Evanston