Senior Director, Product Management

We are seeking a Director of Product & Engineering to lead our Data & AI Platforms portfolio, owning end-to-end strategy, architecture, roadmap, and execution for a modern, scalable, and AI-enabled data ecosystem.This leader will transform fragmented data and technology capabilities into a unified, global platform that enables analytics, automation, AI-powered workflows, and ecosystem integration. You will lead Engineering teams and partner closely with Design, GTM, and Customer teams to deliver measurable customer and commercial outcomes while operating at both strategic and hands-on execution depth.This role includes building and leading a high-performing, globally distributed organization of Product Managers and Engineering leaders, and establishing consistent product and engineering operating standards across regions.What You Will OwnPlatform Strategy & VisionDefine and drive the Data & AI platform strategy, aligned to company and product visionTranslate business goals into roadmaps tied to measurable outcomes (adoption, revenue, retention)Establish a unified data and AI platform, leading the delivery of models, workflows, and capabilities across analytics, APIs, integrations, and AI servicesRationalize fragmented capabilities into a scalable, reusable platform modelPartner to drive technology unification and synergy strategies across regions, time zones, and global workforce environmentsData & AI Platform LeadershipBuild and evolve core platform capabilities including: Data ingestion, pipelines (ETL/ELT), and real-time streamingAPIs, integration frameworks, and partner extensibilityData models, governance, and metadata/lineageAnalytics, reporting, and reusable data productsDefine and execute API and ecosystem strategy, including partner monetization and platform access modelsDefine and operationalize standardized data packages and distribution models to support global consumption and regional needsAI-Driven Product TransformationIdentify and deliver AI use cases embedded into core workflows (not bolt-ons)Leverage LLMs, RAG architectures, and agentic AI patterns to improve customer outcomes and internal efficiencyDefine and scale AI platform capabilities, including model lifecycle, RAG systems, agent orchestration, data pipelines, and governanceDrive Engineering execution of AI platform services and AI-assisted development practicesExecution & DeliveryDrive high-quality, predictable execution across multiple teams, regions, and time zonesDefine and evolve the product and engineering operating model, including team topology, platform vs. product boundaries, and delivery ownershipImplement outcome-driven product and engineering practices across data, AI, and platform workstreamsEnsure consistent delivery standards, tooling, and metrics across teamsOwn and standardize the global inventory, packaging, and delivery of data products, ensuring consistent, scalable, and reliable access across regions, time zones, and customer segmentsRemove blockers and drive accountability for resultsCustomer & Market LeadershipMaintain deep understanding of customer needs, industry trends, and competitive landscapeLead discovery and validation to ensure products solve high-value problems, clearly articulating value propositions tied to measurable client outcomesRepresent the platform internally and externally through client engagement, thought leadership, and industry presenceCommercial & GTM AlignmentPartner with Sales, Marketing, and Customer Success on go-to-market executionSupport pricing, packaging, and monetization strategies for data and platform productsDrive growth of data- and API-based revenue streamsOwn or materially influence revenue, adoption, and margin performance of data and platform productsStakeholder LeadershipPartner effectively with senior executives across Product, Engineering, and GTMCommunicate strategy, progress, and trade-offs clearly across stakeholdersRepresent the platform in executive forums and drive cross-functional alignmentTeam LeadershipBuild, lead, and scale a high-performing, globally distributed organization of Product Managers and Engineering leaders across North America, EMEA, and APACCoach teams on strong product thinking, engineering excellence, platform mindset, and execution disciplineEstablish a consistent, high bar for product management and engineering practicesWhat Success Looks LikeA clear, adopted Data & AI platform strategy across the organizationMeasurable improvement in data accessibility, platform adoption, and revenue impactAI capabilities embedded directly into customer workflows and productsReduced duplication and increased reuse via platform standardizationConsistent, reliable global delivery of standardized data products across regions and time zonesHigh-performing product and engineering organization operating with consistent quality and velocityExperience & SkillsLeadership, Product Management & Engineering10+ years in Product Management and/or Engineering leadership, including management of Product Managers and technical teamsExperience owning multi-product SaaS or platform portfoliosProven ability to operate and influence at the executive levelStrong experience with platform product models and ecosystem thinkingData, Analytics & AIExperience building data and analytics platforms (data lakes, data warehouses, semantic models, pipelines, reporting)Strong understanding of APIs, integrations, and platform extensibilityPractical experience applying AI/ML, LLM-based capabilities, RAG systems, and agentic AI in productsUnderstanding of data governance, semantic models, real-time data, and integration patternsExecution & DeliveryTrack record of delivering complex, scalable SaaS productsStrong data-driven decision making and product metrics orientationExperience working across global, distributed teamsCommercial & Market AcumenExperience driving product growth, adoption, and monetizationAbility to develop business cases, pricing strategies, and ROI modelsTechnical & Platform FluencyStrong understanding of modern architectures: SaaS platforms, microservices, APIsCloud platforms such as Azure (preferred), AWS, or GCP, including data platforms, compute, and distributed systemsData pipelines, data warehouses, and CI/CDExperience with Microsoft Fabric, Snowflake, or Databricks is a strong plusComfortable engaging in product architecture and technical trade-offsCommunication & InfluenceClear, direct communicator with strong executive presenceAbility to influence across competing priorities and stakeholdersStrong collaboration and cross-functional leadership skillsEducationBachelor’s degree required; Master’s degree preferred in Computer Science, Engineering, Data Science, or a related fieldProfileSystems thinker who sees platforms, not point solutionsBias toward action, outcomes, and measurable impactComfortable with ambiguity, scale, and transformationAbility to simplify complex problems into actionable strategyRaises the bar, delivers results, and develops strong teamsAbout UsFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge?  We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!SummaryLocation: Cleveland, Ohio OfficeType: Full time