Retirement Benefits Officer

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The Iowa Public Employees' Retirement System (IPERS) is seeking a professional to join our team in the Benefits Division as a Retirement Benefits Officer. IPERS is looking for a team player who is a customer service focused, self-starter interested in performing a variety of duties. Who We Are: The state's largest public retirement plan, the Iowa Legislature created IPERS in 1953 to attract and retain quality public employees, including those who teach our children, maintain our roads and parks, care for our most vulnerable residents and protect our citizens. Today, IPERS is a trust fund of more than $40 billion that pays more than $2 billion in annual benefits. What You'll Do:

• Learn and maintain in depth knowledge of benefit provisions.
• Provide pre-retirement phone, web based, and face-to-face retirement counseling.
• Analyze member accounts and prepare estimates of retirement benefits.
• Review and process retirement, refund, and death benefit applications.
• Answer inbound member phone calls.

Schedule during training is 8:00 A.M. to 4:30 P.M., Monday through Friday during the training period. After the training period, the schedule is 8:30 A.M. to 5:00 P.M., Monday through Friday. What We Offer:

• Extensive Retirement Benefits Officer training (approximately 6 months)
• Health, Dental, Life and Long-Term Disability Insurance - Insurance benefits start on thee first of the month following 30 days of employment. 2024 health and dental premiums can be found here.
• Paid time off - separate vacation and sick leave - accruals begin on day one.
• Paid Holidays (nine per year)
• Flex Spending Accounts (medical and dependent care)
• Defined Benefit Retirement Plan (IPERS)
• Voluntary Retirement Plan (Retirement Investors Club)
• Opportunities for professional growth and development

Unlock the complete value of the State of Iowa benefits with the Total Compensation Calculator. Find out more: State of Iowa - Benefits at a Glance. Finalists are subject to a background check.

Minimum Qualification Requirements

Graduation from an accredited college or university with a Bachelor's Degree;

OR one year of full-time experience in job interviewing referral and/or placement, credit investigation, collection work or related public contact work obtaining, analyzing and/or evaluating data may be substituted for each 30 semester hours of the required education to a maximum substitution of four years; OR employees with current continuous experience in the state executive branch that includes the equivalent of two years of full-time work as a Retirement Benefits Technician. For additional information, please click on this link to view the . (Download PDF reader)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator . Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!