Insomniac - Vans Warped Tour DC 2026 Seasonal Box Office Attendant

divh2Box Office Attendant/h2pThe Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas./ppResponsibilities:/pulliActively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order./liliQuickly and efficiently identify a customers will call order by verifying all pertinent customer information including the customers name, email and credit card in order to distribute tickets to patrons properly./liliResolve any scanning issues that may occur with a patrons ticket at the gate in a timely and courteous manner./liliAccurately administer cash and credit card transactions with Front Gate POS system./liliContact supervisor for unanswered questions/liliMaintain a professional, upbeat attitude and smile at all times in a fast paced environment/liliKeep area clean and organized/liliUnderstand surroundings and all published festival information and be prepared to provide effective, correct information about the event/liliTake extraordinary initiative when answering attendees questions/liliTreat all attendees with equal respect and sincerity/liliUnderstand evacuation procedures and safe refuge locations prior to the opening of each show/liliReport to Box Office Management/li/ulpQualifications:/pulliSales and customer service-related work experience is preferred/liliMust feel comfortable with using a computer/liliInteract professionally with all levels of individuals in a courteous manner/liliMust be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant./liliAs a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test./liliEmployee must maintain and carry a valid drivers license at all times/li/ulpWork Environment:/pulliMust be able to tolerate loud noise levels busy environments/liliMay work in drastic temperature climates/liliMust be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines/li/ulpEqual Employment Opportunity:/ppInsomniac strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Insomniac also affords equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis./ppHiring Practices:/ppThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms./ppHiring Salary Range: $16.50-$19.00/ppThe expected compensation for this position is:/pp$17.95 USD Hourly/pp** Pay is based on a number of factors including market location, qualifications, skills, and experience./p/div