Social Media Investigator

Social Media Investigator

DigiStream Investigations, a fast-growing national private investigation firm, seeks a clever Social Media Investigator to join our team in Houston, Texas.

The Social Media Investigator will conduct desktop-based social media and background research as part of investigations into potentially fraudulent Worker's Compensation and Liability claims. We are looking for individuals who pride themselves on their information-finding abilities on the internet and on social media in particular.

Responsibilities:

• Complete in-depth reports on background data and social media findings.
• Work closely with team members on complex cases to resolve identities on social media or databases.
• Exhibit excellent verbal and written communication with team members and/or clients regarding workflow, possible opportunities or problem files.
• Complete an average of 1.5 core social media reports per 8-hour work day
• Read, analyze, and distill large amounts of information from social networking profiles, online forms and articles, and apply it to an investigation.
• Conduct multiple research reports at once while maintaining work quality and turnaround time.
• Maintain strict confidentiality regarding subjects under investigation.

Minimum Qualifications:

• Bachelor's Degree required
• An intuitive ability to search the internet and uncover information where others cannot. They should pride themselves in being able to find the "needle in the haystack."
• Ability to interpret a variety of legal and/or insurance-related instructions furnished in written, oral, diagram, or schedule form.
• Advanced knowledge and hands-on experience with multiple social media platforms.
• Must be a quicker learner and able to work independently to meet deadlines.
• Ability to maintain confidentiality of information.
• Must be able to commute to Katy, Texas 5 days a week. Hybrid schedule may be permitted after 90 day probationary period.

Work Schedule:

• 40 hours per week
• Monday through Friday, in-office - Hybrid schedule may be permitted after 90 day probationary period.
• 8:00 AM - 4:30 PM

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance