Revenue Cycle Specialist

Revenue Operations Specialist, Commercial Operations Job ID: 10413035 | Amazon.com Services LLC We’re seeking a highly motivated and experienced Sales Operations professional to serve as a change agent within our Revenue Operations function — the operational backbone of our commercial organization. This is an opportunity to help build and optimize a high‑performing RevOps function, evolving it from a legacy systems administration role into a true Sales team force multiplier. We’re not looking for someone to maintain the status quo — we’re looking for a builder and transformer. Someone ready to take ownership across Deal Operations, Revenue Operations, and Process Optimization, and help shape the future of the function including an ambitious plan to integrate AI into our GTM motion. You’ll have the rare opportunity to design and stand up a sales enablement program from scratch, defining what a world‑class enablement looks like for a growing commercial organization and building the infrastructure to deliver it at scale. You’ll partner with the Head of Sales and Marketing and work cross‑functionally with Sales, Finance, Legal, Accounting, IT, and Client Services to architect scalable, compliant, and growth‑aligned operations. The right person will define what "great" looks like, identify gaps, and build the processes, tools, and frameworks that move the business forward. You’ll play an active role in our rhythm of business, supporting Weekly/Monthly Business Reviews, quarterly and annual planning cycles, and regular cadence reporting for sales leadership. The ideal candidate thrives in a dynamic, fast‑paced environment, brings strong analytical and process‑improvement skills, and is comfortable managing multiple workstreams with competing priorities. We value intellectual curiosity, operational rigor, and a collaborative mindset and we’re committed to building an inclusive environment where diverse perspectives drive better outcomes. As you grow in this role and demonstrate proficiency across core responsibilities, there will be opportunities to expand into more strategic areas. Key Responsibilities Enablement Design & Delivery — Help build a sales enablement program from the ground up. Define the enablement strategy, create scalable frameworks that accelerate rep productivity, and drive consistent execution across the commercial org. Partner cross‑functionally to translate process changes, system updates, and new tools into actionable content. Establish metrics and feedback loops to measure effectiveness and continuously improve the program. Deal Operations Transformation — Partner with Sales, Legal, and Finance to redesign deal workflows that accelerate velocity and simplify complex, non‑standard deals. Optimize deal review and approval processes, ensure SOX compliance, and serve as a key escalation point for deal structuring and pricing exceptions. Transform RFP/RFI qualification and response processes to minimize risk and strengthen competitive positioning. Revenue Operations Architecture — Contribute to the strategy and governance of the revenue tech stack, including Salesforce CRM. Define and enforce data integrity and governance standards. Partner with technical resources to translate business requirements into system enhancements, bridging systems, enablement, and deal operations. Process Design & Operational Frameworks — Lead cross‑functional RevOps initiatives from vision through implementation. Design scalable processes that reduce friction, improve efficiency, and support growth. Own workstream management, maintaining visibility into priorities, timelines, and dependencies. Basic Qualifications 5+ years of Microsoft Excel experience Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field Experience with sales CRM tools such as Salesforce or similar software Experience defining, refining and implementing sales processes, procedures and policies or equivalent Experience in finance, business management and sales operations Preferred Qualifications 5+ years of finance, business management and sales operations experience Experience working within a high‑growth, technology company Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. Experience that includes strong analytical skills, attention to detail, and effective communication abilities Project Management Professional (PMP) or equivalent certification 3+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. USA, CA, San Francisco - 96,900.00 - 169,500.00 USD annually Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. #J-18808-Ljbffr