Referral Specialist

Referral Specialist

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The posted compensation range of $15.67 - $22.14 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary and Responsibilities

As our Referral Specialist, you will be a vital part of our healthcare team, responsible for expertly managing and monitoring both internal and external patient referrals. This includes coordinating with patients, referring clinicians, and various specialty departments to ensure a seamless referral process. Your dedication to enhancing patient experience and access to care is central to our mission and values.

Every day you will collaborate across physicians, advanced practice providers (APPs), and clinic staff to facilitate scheduling across the patient care continuum. You'll communicate with patients to gather demographic information and preferences for referred services, validate pre-authorizations, and manage referral work queues in the EMR. Your role also involves accurate documentation, ensuring referral orders are correctly entered into the EMR, and communicating any necessary changes or clarifications to referring clinicians.

To be successful in this healthcare coordination role, you will need a minimum of one year of healthcare-related experience, preferably in a position involving scheduling and EMR utilization. Proficiency with Google Suite or Microsoft Office products, strong medical terminology knowledge, and excellent verbal and written communication skills are essential. We are seeking a detail-oriented, customer-focused individual with strong electronic medical record proficiency who can effectively manage multiple tasks and maintain strict HIPAA compliance, contributing to a smooth patient referral journey for all.

Job Requirements

Required

• Position is onsite, local candidates only
• High School Graduate /GED and
• Minimum of one year healthcare related experience, preferably in a position involving scheduling and EMR utilization, upon hire and
• Experience with Google Suite or Microsoft Office products

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.