Wireless Sales Specialist - Scottsdale, AZ

Wireless Sales Specialist – Scottsdale, AZ (260337) Overview At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation. If you believe work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here. As part of our retail team, you won’t just sell phones and plans—you’ll build relationships. You’ll guide guests through decisions with patience and expertise and create moments that turn first‑time visitors into lifelong customers. We’re expanding rapidly across the country, bringing in‑person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill‑building, and career progression. Key Responsibilities Brand Ambassador – Create a welcoming, comfortable store environment where every guest feels valued. Bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that happy employees make happy customers. Relationship Builder – Build meaningful connections with guests, team members, and field leadership through active listening. Guide interactions toward solutions that meet guest needs while supporting store performance goals. Product and Services Enthusiast – Confidently sell devices, plans and services, translating technology into simple, real‑world conversations. Stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals. Account Management – Manage guest appointments and review customer accounts to recommend the best plans and offers. Serve as a problem solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience every time. Compensation and Schedule Wage range: $18.50 per hour, plus uncapped commission. This position is classified as modified full‑time, with a work schedule ranging from 30 to 39 hours per week. Most employees work approximately 35 hours per week. Requirements High school diploma required. Minimum six months of retail customer service experience (wireless sales experience preferred). Demonstrated ability to meet or exceed sales goals. Experience operating a POS system with strong attention to transaction accuracy. Proficient with Microsoft Office (Word, Excel and PowerPoint). Flexible availability, including evenings and weekends. Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. Ability to move around the store, assist customers and maneuver merchandise when necessary. Benefits Medical insurance (98% company‑paid for full‑time employee coverage) Dental and vision insurance (100% company‑paid for full‑time employee coverage) 401(k) company match 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid time off (PTO) available after a 30‑day waiting period. Accrue up to 40 hours in 1st year for hourly positions. 6 company‑paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D, long‑term disability and employee assistance program (all company‑paid) Employee rewards program Equal Employment Opportunity Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing reasonable accommodations for individuals with disabilities. If reasonable accommodation is needed, please contact View email address on click.appcast.io. Location Scottsdale, AZ 85260 – 15233 N. 87th Street, United States #J-18808-Ljbffr Consumer Cellular