Associate, Member Success
$55kThe Health Management Academy
The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation. The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member‑centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you! Position Summary The Member Success Associate is a key member of the Convening Recruitment team that serves as an important driver of member engagement, participation, and value delivery. This role is responsible for supporting the member experience across assigned programs and events by tracking engagement metrics, coordinating outreach and scheduling, supporting recruitment and registration efforts, and partnering cross-functionally to ensure members are connected to the right opportunities. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing multiple workstreams in a fast-paced environment. Primary Job Duties Coordinate and project manage weekly team meetings, including tracking follow-up items and reporting on member engagement and utilization metrics. Monitor member KPIs and participation trends to assess membership health and provide insights that support retention and attendance strategy. Support the execution of member engagement plans designed to increase participation across Academy programs and events. Lead event recruitment and registration efforts for in‑person and virtual events, including attendee identification, outreach support, bio collection, hotel tracking, and registration tracking. Partner with Program Leads, Events, Account Management, Marketing, and other recruitment leads to support targeted recruitment campaigns for new, underrepresented, and strategic programs. Coordinate member calls and scheduling across health system invitees, ensuring a high‑quality and responsive member experience. Maintain accurate member records, participation data, and reporting tools to ensure visibility into engagement activity and outcomes. Help identify opportunities to improve internal processes, member communications, and event‑related workflows. Serve as a reliable day‑to‑day resource for internal stakeholders by helping manage logistics, follow‑ups, and operational tasks tied to member success. Contribute to special projects and additional responsibilities as assigned. Minimum Qualifications Bachelor’s Degree required 1‑2 years experience in a sales, marketing, project management, or customer‑focused role Interest in the Healthcare Industry Ability to come into the office 2 days a week (hybrid opening) Interpersonal Skills & Attributes Customer‑focused Ability to influence others at senior levels Ability to perform a variety of duties within any work‑day Organizational skills from planning to execution of tasks and projects Ability to work independently and as a team member Self‑directed and resourceful Excellent communication and interpersonal skills both internally and externally by phone and via email Able to develop personal organization tactics to meet goals Able to find multiple solutions to a complex problem Able to manage multiple competing priorities Interest in healthcare subject matter Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, and distance vision. The employee will be seated a majority of the time. The employee will be required to use computer screens all of the time. Benefits and Compensation THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non‑monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one‑on‑one financial coaching, and free legal support services. Salary Range $55,000 – $55,000 USD Notice of Equal Opportunity Employment The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization. #J-18808-Ljbffr The Health Management Academy
$50k - $55k
...partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation. The... ...THMA could be the right place for you! Position Summary The Associate, Member Success is an entry‑level role on the Convening Recruitment team...SuggestedInternshipWork at officeLocal area2 days per week- Description The Member Experience Associate contributes significantly to the branch's success by delivering exceptional member experiences, fostering long-lasting relationships, and identifying appropriate solutions for members while managing traditional teller responsibilities...SuggestedFlexible hours
$19 - $24 per hour
...Sparks Group is partnering with a highly respected Washington, DC credit union to hire a Bilingual (Spanish/English) Member Experience Associate, a dynamic, people-centered role perfect for early-career professionals who love helping others and want to grow in the...SuggestedHourly payWork at office$21 - $26 per hour
...Group has partnered with a financial services organization, together we are seeking a ( Bilingual Spanish and English) Member Contact Associate to support inbound and outbound member communications, resolve account inquiries, and provide exceptional service across...SuggestedHourly payWork at officeRemote work- ...Learn to use recruiting systems and tools, and help train new team members. Support compliance efforts related to OFCCP, EEO, and other... ...and managed service providers to support hiring needs. The Associate Technical Sourcer independently builds and maintains robust...Suggested
- The SAP Academy for Customer Success offers a 10-month, full-time program that leads into a customer-facing role. From day one, participants work in a hybrid setup, with three days per week in the office or on-site with customers or partners. The program may include a four...Full timeWork at office3 days per week
$130k - $213.75k
About Charles River AssociatesCharles River Associates is a leading global consulting firm that... ...you to thrive as an individual and team member. Beginning with research and analysis... ..., and other qualifications of the successful candidate. This position may be eligible...Work experience placementWork at officeLocal areaWork from homeWorldwide3 days per week$140k - $215k
...River AssociatesSince 1965, Charles River Associates has been a premier consulting firm that... ...experience demonstrated by a record of success in the following areas:• Utility revenue... ...you to thrive as an individual and team member. Beginning with research and analysis skill...Work at officeWork from home3 days per week- ..., we anticipate continued evolution and success within the practice, fostering both personal... ....KPMG is currently seeking a Senior Associate - Infrastructure, Capital Projects & Climate... ....Responsibilities:Participate as a team member on advisory engagements for public...H1bLocal area
- ...future-forward culture that empowers your success. Work with KPMG's extensive network of... ...firmKPMG is currently seeking a Senior Associate to join our Business Tax Services practice... ...to work effectively with project team members, project sponsors, functional leads, senior...Work at officeLocal area
$130k - $152.5k
...River AssociatesSince 1965, Charles River Associates has been a premier consulting firm that... ...efforts • Mentor and guide junior team members, supporting their development and ensuring... ..., and other qualifications of the successful candidate. This position may be eligible...Work at officeLocal areaWork from home3 days per week- ...future-forward culture that empowers your success. Work with KPMGs extensive network of... ...as a firm.KPMG is currently seeking an Associate to join our Tax practice.Responsibilities... ...letters; identify and supervise relevant KPMG member firm or other third-party activity when...Work experience placementWork at officeLocal area
$260k - $365k
...maintaining a strong commitment to excellence, collaboration, and client success across diverse global industries.Job DescriptionProvide legal... ...in antitrust laws and provide insights to clients and team members.Support cross-functional teams in addressing complex legal...- ...strategic client advisory services. The Associate will work closely with senior brokers to... ...disciplines, creating a strong foundation for a successful brokerage career. The team's goal is to... ...with brokerage and operations team members to deliver exceptional client service...Minimum wageFull timeFlexible hours
$130k - $152.5k
About Charles River AssociatesCharles River Associates is a leading global consulting firm that... ...development of junior staff members;Assisting in business development efforts... ...conditions, and other qualifications of the successful candidate. This position may be eligible...Work at officeWork from home3 days per week$95.5k - $105k
About Charles River AssociatesCharles River Associates is a leading global consulting firm that... ...you to thrive as an individual and team member. Beginning with research and analysis... ..., and other qualifications of the successful candidate. This position may be eligible...Work experience placementWork at officeWork from home3 days per week- ...future-forward culture that empowers your success. Work with KPMG's extensive network of... ...firm.KPMG is currently seeking a Senior Associate in our US Legal Business Services (LBS)... ...practice to join our growing team. LBS team members work closely with other KPMG service...Contract workH1bLocal area
$110.4k - $140.76k
...AssociateGrant Thornton is seeking a Senior Associate to help clients drive workforce... ...as appropriate, and contributing to the successful, timely delivery of engagements in dynamic... ...coaching, and development of engagement team members, contributing to performance feedback...Work experience placementInternshipSeasonal workWork at officeLocal areaFlexible hours3 days per week$73.72k - $164.57k
...future-forward culture that empowers your success. Work with KPMGs extensive network of... ...firm.KPMG is currently seeking a Senior Associate to join our Trade and Customs practice.Responsibilities... ...& customs delivery centerBe a valued member of the FTZ service delivery team, and...H1bLocal area- ..., we anticipate continued evolution and success within the practice, fostering both personal... ....KPMG is currently seeking a Senior Associate, Oracle HCM for our Consulting practice.... ...personnelDemonstrate ability to oversee and support team members on key project activities and...Work experience placementH1bLocal area
$96.05k - $206.08k
..., we anticipate continued evolution and success within the practice, fostering both personal... ....KPMG is currently seeking a Senior Associate, Workday Security to join our Advisory Technology... ...and controls Help coach and train team members to grow the Workday knowledgebase of the...H1bLocal area- ...information for reporting and other purposes. The member will facilitate financial literacy... ...adult/parent programs, as well as the associated logistics. Collaborate with the... .... Program Benefits Education award upon successful completion of service Stipend Training Terms...Part time
- A leading healthcare organization in Arlington is looking for a Member Success Associate to drive member engagement and support recruitment efforts. The ideal candidate should have a Bachelor’s Degree and 1-2 years of relevant experience, possess excellent organizational...
$116k - $140k
...entrepreneurship at all levels. We share successes, make decisions together, and foster an... ...solutions for our Federal clients. As an Associate with Censeo, you will play an important... ...those needs, and mentoring your junior team members! Some of your key responsibilities as...Full timeWork at officeRemote workWork from homeFlexible hoursNight shift- ...Job Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Associate - State Farm Agent Team Member. We seek an energetic professional interested in helping our...Hourly payFor contractorsWork at office
$57k - $60k
...Position Description-Associate Who We Are Capitol Compliance Associates is the trusted... ...up to 25 pounds. This position is a member of collective bargaining unit,... ...Education and Experience The successful candidate holds a degree from a four-year...Work at officeLocal areaRelocationMonday to Friday$77k - $202k
...Senior Associate At PwC, our people in customer consulting specialise in providing consulting... ...stronger client relationships to drive successful outcomes Mentor junior staff to... ...Demonstrating ability to mentor junior team members Enhancing team capability through...$20.5 per hour
...big love we give our customers. All team members receive a competitive base salary and... ...coverage and service benefits effectively. Success is measured by the ability to build... ...first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours$19.5 per hour
...big love we give our customers. All team members receive a competitive base salary and... ...coverage and service benefits effectively. Success is measured by the ability to build... ...first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours- ...Job Overview A law firm seeks a Transportation Associate for its Washington, D.C. office. The successful candidate will engage in regulatory, commercial, litigation... ...and commercial transactions. Collaborate with team members on complex legal issues. Requirements 2-5 years of...Work at office
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