Logistics and Transportation Manager

Job Description

Mackie Myers is partnering with a fast-growing Consumer Goods company on a Logistics and Transportation Manager.

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About the Role

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Department: Operations

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Reports To: Director of Operations

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Direct Reports: Hub Supervisors, Coordinators, Dispatchers, and Drivers

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Location: Chicago, IL

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Status: Full-Time | On-Site (approx. 15% travel)

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Position Overview

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The Logistics and Transportation Manager . runs last-mile delivery across the Midwest: Chicago, Minneapolis, Milwaukee, and Madison. This new role leads around 250 part-time drivers, develops hub leadership, and launches new markets as the region grows from 2,500–3,000 deliveries a week toward 10,000+. It calls for strong people leadership and a data-driven focus on cost, quality, and on-time performance.

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Responsibilities

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Last-Mile Delivery & Execution

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• Own last-mile delivery across all Midwest markets, from hub intake to the customer’s door.
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• Match supply with demand and maintain the cold chain on every delivery.
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• Oversee routing and manage delivery partners on performance.
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Multi-Site Operations & Standards

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• Run sites through regular metric reviews, check-ins, and SOP audits.
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• Track leading indicators and keep standards consistent across sites.
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Driver Workforce

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• Recruit, onboard, and retain a large part-time W2 driver team.
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• Fix onboarding drop-off and handle employee relations consistently.
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New Market Launches

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• Launch new Midwest markets over the next 6–12 months.
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• Staff ahead of volume and protect service in existing markets.
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Leadership & Culture

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• Coach supervisors into stronger managers and make hard performance calls.
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• Build a culture of teamwork and partner with Customer Support, Marketing, and Finance.
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Systems & Continuous Improvement

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• Replace spreadsheets with shared dashboards and support a new data platform.
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• Use data to find problems early, fix root causes, and measure results.
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Required Skills

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• High-volume, multi-drop last-mile delivery experience (not primarily line-haul).
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• Experience leading multi-site operations and hourly teams numbering in the hundreds.
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• Proven success hiring and retaining drivers.
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• Strong grasp of delivery unit economics and cost per delivery.
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• Data-driven, with measurable results to show.
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• Experience developing supervisors and managing performance.
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• Clear communicator with high ownership and openness to feedback.
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Preferred Skills

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• Experience launching new markets or sites from a playbook.
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• Cold chain or temperature-controlled delivery experience.
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• Background in large-scale e-commerce, grocery, or food distribution.
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• Experience with delivery management software and building operational dashboards.
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• Experience managing 3PL or gig delivery partners.
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This is a fully on-site role Sunday to Thursday.