Quality Assurance Manager

Job Description

Job Description

 

Quality Management Systems (QMS) Manager

Job Summary
We are seeking an experienced Quality Management Systems (QMS) Manager to lead, maintain, and continuously improve our Quality Management System. This role is responsible for ensuring compliance with ISO/IATF standards, managing audits and corrective actions, supporting customer requirements, and overseeing all QMS-related processes and documentation.

Key Responsibilities

• Implement, maintain, and continuously improve the Quality Management System (QMS).
• Plan, organize, and lead Management Reviews in accordance with company procedures.
• Coordinate, direct, and oversee internal audit activities.
• Identify and communicate QMS resource needs to upper management.
• Lead and supervise the QMS team, ensuring effective execution of responsibilities and objectives.
• Schedule, conduct, and facilitate QMS team meetings.
• Oversee Internal Audit Findings Reports (IAFRs), ensuring timely corrective actions, completion, and effectiveness.
• Manage Preventive and Corrective Action Requests (PARs) from submission through implementation and verification of effectiveness.
• Maintain QMS performance metrics, charts, visual management boards, and related reporting tools.
• Attend and actively participate in management, customer service, quality, customer, and company meetings.
• Ensure compliance with all applicable quality procedures, customer-specific requirements, and company standards.
• Maintain responsibility and authority for ensuring customer requirements are understood and met.
• Manage QMS processes and monitor related performance outputs.
• Oversee and control all changes to the Quality Management System.
• Schedule and coordinate customer, registrar, and certification audits as required.
• Ensure compliance with ISO 9001, IATF 16949, and other applicable quality standards.
• Support continuous improvement initiatives throughout the organization.
• Perform other duties as assigned by immediate supervisors or upper management.

Qualifications

• Experience managing a Quality Management System within a manufacturing environment.
• Strong understanding of ISO 9001 and/or IATF 16949 standards.
• Experience leading internal audits, management reviews, and corrective action processes.
• Knowledge of quality documentation, process controls, and continuous improvement methodologies.
• Excellent organizational, leadership, and communication skills.
• Ability to work effectively with customers, auditors, management, and cross-functional teams.

Preferred Qualifications

• Lead Auditor certification or equivalent quality certification.
• Experience preparing for and managing external registrar and customer audits.
• Familiarity with customer-specific requirements (CSRs) and quality reporting systems.

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