System Engineer II

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Why Join Our Team? Join a high-performing enterprise engineering team responsible for some of the most critical platforms across Mass General Brigham. These systems support essential business operations and require 99.99% uptime, making reliability, innovation, and technical excellence at the heart of what we do. What You'll Work On You'll partner with cross-functional teams to support, enhance, and build custom enterprise applications that make a meaningful impact across the organization. This role offers a unique blend of application support, continuous improvement, and hands-on software development. Opportunities for Growth We are committed to helping our team members expand their technical expertise and build rewarding careers. You'll gain exposure to a broad range of modern technologies, including: * .NET Framework, .NET 9/10, and C# * HTML, JavaScript, and modern web frameworks * Azure App Services and Azure Data Factory * Containerization technologies * Cloud-native application development and deployment While you'll spend time learning and supporting existing enterprise solutions, there are always opportunities to contribute to new development initiatives and innovative projects. Professional Development We strongly support continuous learning and encourage all team members to pursue cloud certifications, including: * Microsoft Azure Certifications * Amazon Web Services (AWS) Certifications Our Culture Our team values collaboration, diversity of thought, and open communication. We foster an environment where teammates are encouraged to share ideas, challenge assumptions, and engage in candid, respectful discussions while supporting one another's growth and success. If you're looking for a role that offers technical variety, enterprise-scale impact, and continuous learning, we'd love to hear from you. What You Will Do -Implement, maintain, and support technical platforms comprising software, networks, hardware, and databases. Responsible for the implementation and support of technical solutions, including platform systems that require critical aspects of infrastructure, network, application, database, and security frameworks. -Manage day-to-day operations of enterprise platforms, including applications, servers, storage, and networked services. -Monitor and optimize platform performance, availability, and capacity. -Troubleshoot and resolve complex platform issues across multiple environments. -Develop and maintain automation scripts and tools to improve operational efficiency. -Contribute to the design and implementation of new platforms and services. -Participate in platform upgrades, migrations, and patch management. -Support security hardening and vulnerability remediation efforts. -Collaborate with cross-functional teams to support business and technical projects. Qualifications Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role review and consider experience in lieu of a degree? Yes Experience as a systems engineer or related position 3-5 years required Skills For Success Proficient in administering enterprise systems and platforms. Strong understanding of networking concepts, firewalls, and load balancers. Strong understanding of data structure and database systems. Intermediate scripting and automation skills to streamline operational tasks. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid environments. Ability to analyze and troubleshoot complex system and application issues. Experience with system monitoring tools and interpreting performance data. Understanding of system security concepts and the implementation of security-leading practices. Effective collaboration and communication skills across technical and non-technical teams. Additional Job Details (if applicable) Working Model Required M-F Eastern Business Hours required Wednesdays in office onsite required, must be flexible for business needs and planned meetings in addition to Hybrid: 1x weekly minimum A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 MGB will ensure that candidates have a HIPAA-compliant workspace (a dedicated, private workspace with a lockable file cabinet that is free from distraction and separate from others) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $75,275.20 - $109,553.60/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at . Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.