Assistant Closing Manager Full Time

Benefits Weekly Pay - Get paid every week so that you can manage your money on your terms. Free BJ's Memberships - Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off - Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits - Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan - Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan - Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Working closely with the Closing Manager, the Assistant Closing Manager is responsible for providing leadership and direction within the club and driving club performance. Specifically, he or she oversees, when on duty as Manager on Duty (MOD), the recovery, utility, and perishable departments (produce, meat, bakery, deli, dairy/freeze) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. In addition to team leadership, the manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, maintaining Grand Opening Look Daily (GOLD) club conditions, and ensuring audit compliance. The Assistant Closing Manager also serves as MOD as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety certification is required and must be maintained in good standing. In Florida, the role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. The holder must complete yearly certification for a forklift license, taken online with video. BJ's covers applicable costs and training. Leadership Responsibilities Know the business - exhibit strong business acumen through strategic thinking and data-driven decision-making. Lead through change - model leadership competencies and act as a champion for growth. Communicate effectively - provide teams with the information, direction, and support needed to succeed. Build high-performing teams - foster collaboration, provide clear direction, and hold team members accountable. Deliver results - set clear expectations, follow up consistently, and drive execution. Develop talent and team - consistently foster a culture of growth by actively developing team members through collaboration, coaching, and empowerment; encourage continuous learning and create opportunities for others to succeed. Display leadership - demonstrate strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Build inclusive relationships - support a collaborative and respectful team environment. Team Member Engagement Teach, coach, and lead - support team development through training, feedback, and on-the-job coaching, ensuring learning takes place in the flow of work. Drive a values-based culture - promote strategic thinking, ethical decision-making, and inclusion. Create a safe and collaborative environment - foster open communication and team trust. Recognize and retain top talent - celebrate achievements and focus on career growth. Member Experience Guarantee service excellence - ensure daily execution of GOLD Member Standards and consistently reinforce key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club. Monitor engagement levels - observe member engagement and department execution to ensure a premium shopping experience. Resolve concerns - support the team in resolving member issues and delivering satisfaction. Major Tasks, Responsibilities, and Key Accountabilities Own end-of-day execution - oversee recovery, utility, and perishable departments, and overnight prep to ensure areas are prepared for morning open. Lead by presence - actively walk the floor during closing hours, observe execution, engage with members, and support team performance. Maintain GOLD standards through closing - guarantee a GAA and Fast, Friendly, Full, Fresh, Clean experience until the last member exits. Ensure full-functioning departments - validate that registers remain open, perishable stations are attended, and all service areas are operational through the final transaction. Support member issue resolution - personally resolve or appropriately pursue member concerns during closing to ensure satisfaction and timely service recovery. Drive in-stock and freshness - monitor evening inventory levels, product rotation, culling, and merchandising execution, focusing on perishable departments. Enforce sanitation standards - confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols. Lead recovery team productivity - coach recovery and utility clerks to ensure efficient task execution and appropriate zone coverage during closing. Utilize tools effectively - leverage Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting to validate execution and drive efficiency. Support audit readiness - ensure all sanitation, cold chain, and safety checklists are completed daily and documentation is fully compliant with audit standards. Maintain equipment functionality - identify and address equipment issues with compactors, refrigeration units, and cleaning equipment to avoid disruptions. Coach onboarding and certifications - reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing development of team members. Drive improvement in under-performing areas - actively support bottom-quartile departments through action plans and daily execution standards to close performance gaps. Collaborate cross-functionally - partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience. Conduct quality and date checks - regularly inspect products for expiration dates and condition, removing damaged or outdated items to uphold food safety standards. Utilize BJ's MY WORK system - execute assigned tasks and ensure compliance with company initiatives and product liability protocols. Perform other duties as assigned - provide operational support outside primary scope as directed by club leadership. Operate safely and efficiently - follow all safety protocols and procedures to ensure compliance and effective equipment use. Maintain regular, predictable full attendance - demonstrate consistent presence as an essential function of the role to support execution and leadership coverage. Qualifications 2 years of experience in retail, supermarket, or warehouse perishable operations preferred. Experience in managing inventory turnover and waste reduction strategies. ServSafe certification required. High school diploma required; college degree preferred. Basic computer proficiency (MS Word, Excel, Email) required. Open shift availability required. Must be at least 18 years of age. Job Conditions Frequent movement on hard surfaces and occasional bending, pulling, and reaching. Regular lifting of up to 30 pounds; occasional heavier lifting with assistance. Exposure to temperature extremes and loud noises within perishable areas. Potential exposure to cleaning agents. Must maintain all training and required certifications. Pay Range In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $21.00 - $26.25. #J-18808-Ljbffr