Host/Hostess

Host/Hostess Position

We are looking for an enthusiastic, positive, and welcoming host/hostess to join the team!

Join the Hilton Mystic team as a Host/Hostess, where you will be the first point of contact for our guests, ensuring a warm and welcoming environment. This role is perfect for someone who enjoys creating memorable experiences and thrives in a fast-paced hospitality setting. As a key member of our front-of-house team, you will play a critical role in guest satisfaction and contribute to the overall success of our restaurant operations in the picturesque town of Mystic, CT.

Responsibilities

• Greet guests promptly and courteously upon arrival.
• Manage reservations and seating arrangements to optimize guest flow.
• Maintain a clean and organized host/hostess station and dining area.
• Assist with guest inquiries and provide information about the restaurant and hotel.
• Coordinate with servers and management to ensure smooth service.
• Handle guest concerns professionally and escalate issues when necessary.

Requirements

• Previous experience in a host/hostess or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Flexible availability including evenings, weekends, and holidays.
• Professional and friendly demeanor.

Benefits

• Competitive pay at $18.00 per hour, paid bi-weekly.
• Opportunities for career advancement within Hilton.
• Employee discounts on hotel stays and dining.
• Comprehensive training and supportive work environment.
• Access to Hilton’s benefits package for eligible employees.

About the Company

Hilton Mystic is part of the globally recognized Hilton brand, dedicated to delivering exceptional guest experiences through outstanding service and hospitality. Located in the scenic town of Mystic, CT, Hilton Mystic offers a vibrant work environment where employees are valued and grow professionally. Join us and become part of a team committed to excellence in the hospitality industry.

Who you will be working with

• You will be joining a team of talented culinarians and hospitality professionals. A great opportunity to share what you know while learning from the best.

Where this job could take you

• Distinctive Hospitality Group is a growing company with opportunities for career-minded individuals. We invite you to grow with us!

Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.