Paint Department Lead

Paint Department Lead

Are you seeking a rewarding position where your contributions are valued and your potential for advancement is recognized? If this resonates with you, we invite you to become a part of the Nyberg's ACE Family!

Join our team at Nyberg's Ace as the Paint Department Lead! We're seeking a motivated, organized individual dedicated to overseeing all aspects of the Paint Department, from inventory management to customer engagement. Your goal? To drive growth, increase sales, and create an exceptional shopping experience for our customers. If you're passionate about retail and have leadership experience, apply now!

The individual in this position needs to have evening and weekend availability. (You will work 1-2 evenings a week, and at least every other weekend)

Leadership & Department Management

• Serve as the Paint Department Manager and product expert.
• Lead the continued growth and success of the Paint category through strong merchandising, product knowledge, and sales leadership.
• Train and coach sales associates across all stores on Paint products, seasonal merchandise, customer service, and selling techniques.
• Develop and maintain department standards, ensuring consistency.
• Work closely with Store Leaders and the Merchandising Team to maximize sales opportunities and improve department performance.
• Stay current on industry trends, new products, and seasonal opportunities to provide recommendations for inventory, merchandising, and promotions.
• Assist in planning and executing seasonal transitions, promotional displays, and special events.

Customer Engagement

• Serve as a positive ambassador for Nyberg's ACE.
• Take proactive measures to assist customers in resolving challenges.
• Extend warm greetings to customers upon entry and throughout their store visit.
• Demonstrate a friendly and approachable demeanor, fostering strong relationships with customers and fellow associates.
• Prioritize prompt, courteous, and effective responses to pages and calls.
• Escalate customer concerns requiring management intervention when appropriate.
• Maintain expert-level knowledge of paint products while continually expanding knowledge of other store departments.
• Deliver personalized recommendations and solutions that exceed customer expectations and uphold our commitment to amaze every customer on every occasion.

Operational Excellence

• Foster a workplace culture defined by positivity, professionalism, teamwork, and safety.
• Collaborate with store teams on receiving, stocking, merchandising, and maintaining paint department inventory.
• Help maintain appropriate inventory levels and communicate replenishment needs.
• Ensure the Paint department remains clean, organized, well-stocked, and visually appealing.
• Oversee merchandising standards, end caps, promotional displays, and seasonal resets across all stores.
• Assist with price changes, signage accuracy, and special orders.
• Operate a forklift after proper training while following all safety procedures.
• Promptly report operational issues to Store Leaders and assist in identifying solutions.
• Recommend innovative merchandising, sales, and operational improvements.
• Participate in store meetings and leadership discussions to promote communication and collaboration.
• Maintain a professional appearance and positive attitude at all times.
• Perform additional duties as assigned.

* Experience *

• Previous retail management or department leadership experience preferred.
• Extensive knowledge of paint, painting tools & accessories is highly advantageous.
• Demonstrated ability to train, coach, and develop team members.
• Strong merchandising and visual presentation skills.
• Excellent communication, organizational, and problem-solving abilities.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, move, and carry up to 40 pounds.
• Occasional climbing, bending, kneeling, and operating equipment.

Education/Training

• High School Diploma or GED required.
• Additional training or education in retail and the painting industry is highly advantageous.

If you're passionate about helping customers grow beautiful outdoor spaces and enjoy leading, coaching, and developing others, we'd love to have you on our team. As the Paint Department Lead, you'll play a key role in shaping the customer experience and helping our associates become trusted experts.

Nyberg's ACE is an Equal Opportunity Employer. We are committed to providing equal employment opportunities and supporting the communities we serve.