Patient Advocate - Radiology

Job Description

Job Description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Radiology Patient Care Assistant - Henry Ford Health

Shift: Days 

Job Title

Radiology Patient Care Assistant

About the Department

Join the Radiology Department at Henry Ford Health, a leader in delivering coordinated care across Michigan. As part of Henry Ford Medical Group, you¿ll work in a collaborative environment with access to leading clinical resources. Our team is dedicated to building lasting relationships with patients and communities, ensuring exceptional care in every interaction. Be part of a department that values teamwork, innovation, and patient-centered care.

Role Overview

As a Radiology Patient Care Assistant, you¿ll play a vital role in expediting patient care within the radiology department. You¿ll assist with processing patient imaging records and serve as a key point of contact for patients, families, and radiology staff. Your ability to establish rapport and ensure smooth communication will directly contribute to a positive patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Assist with processing patient imaging records to ensure accuracy and efficiency.
• Greet patients in person and through various communication media to establish rapport.
• Coordinate with radiology staff to expedite patient care and streamline workflows.
• Maintain organized filing systems and manage telephone communications effectively.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development in a supportive environment that values your contributions.

Join Our Team

Ready to make a difference? Apply now and be part of our mission to deliver exceptional care.

What You Will Need

Required Qualifications

• High school graduate or G.E.D. equivalent.
• Knowledge of telephone usage and principles of filing.

Preferred Qualifications

• Previous experience in patient care.
• Knowledge of basic medical terminology, Radiology Information Systems, and Henry Ford Health Information system functions.