Receptionist

Receptionist Position

Part time with E/O/W

$16/HR

12-24 hours a week

8am-2pm or 2pm-8pm

Position Overview: We are currently seeking a receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The receptionist provides information about the facility's services, visiting hours, and relevant policies.

Receptionist Responsibilities Include:

Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home's services, visiting hours, and relevant policies.

Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

Experience with hospitality, seniors, health care and service delivery preferred.

Customer service/hospitality background preferred.

Strong communication skills required.

Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

Professional Growth & Stability

Weekly Pay

Paid Time Off (PTO)

Health insurance (Health, Vision, Dental)

401(k)

Innovative Training Programs & much more!

Smooth application process! Online applications available for your convenience!