Mountain Camp Cafe Lead Supervisor

Job Title: Mountain Camp Cafe Lead Supervisor (Age 21+)Department: F&BReports To: On-Mountain Dining ManagerRate of Pay: $21.00/hrShift: Full-time Seasonal position Variable AM/PM shifts Sunday through Saturday Weekends and holidays required FLSA Status: Non-Exempt/Hourly Interviewing begins late October/early November.Training begins mid November SUMMARYLead and oversee all operations of the Mountain Camp Café, guiding the team with strong leadership that builds a culture of quality, teamwork, and accountability. Set the tone for hospitality and ensure the café delivers exceptional service and guest experiences. ESSENTIAL DUTIES AND RESPONSIBILITIESSupervise, train, and manage Employees on assigned shifts.Ensure compliance with all rules, regulations, and procedures.Accurately document incidents involving guests or Employees.Inspect Employee uniforms, cleanliness, and identification.Conduct daily line-ups and communicate new procedures.Maintain a safe work environment and promote teamwork.Provide courteous service to vendors, guests, and Employees.Handle guest inquiries, complaints, and initiate service recovery.Order and serve food and beverages, ensuring quality.Manage payment transactions and maintain knowledge of the Point of Sale system.Perform side work, bus tables, and reset them promptly.Stay informed about resort events and hours of operation.Submit orders to vendors regularly, routinely check inventory & ensure costs are managed.PRODUCT QUALITYConsistently prepare beverages to company standards.Adhere to recipes and maintain top product presentation.Educate guests on products and services.ALCOHOLIC BEVERAGESUnderstand and comply with all laws regarding alcohol service.Serve alcohol responsibly and communicate beverage knowledge to guests.Complete paperwork for bar transfers and inventory.Train, and manage Employee performance, ensuring compliance with company policies.QUALIFICATIONSHigh school diploma or GED.1 years of related experience or equivalent education/experience.Obtain valid food handler's permit and Tips & Sips alcohol permit within 30 days of hire.Pass UDABC background check and submit fingerprints for liquor license.Must have a clean and clear driving record and be capable of operating a Sundance vehicle.Must be 21 years or older.Able to lift 25 lbs regularly and 50 lbs occasionally. Able to stand, walk, and perform physical tasks.OTHER DUTIESClean and maintain work areas, keeping them in good repair.Stock supplies and maintain a safe, sanitary workplace. SUPERVISORY RESPONSIBILITIESInterview, hire, train, and manage staff performance.Handle employee issues, including discipline and recognition.Complete related paperwork and submit it to HR promptly WORK ENVIRONMENTRegular exposure to wet/humid conditions and occasional loud noise.Exposure to fumes and airborne particles. BENEFITSEmployee discounts on dining and resort amenities.Training and development for career growth.Supportive team environment.Season Pass. DISCLAMERThis is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of them within legal and ethical parameters and company policy.

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