Lead Mitigation Technician

Job Description

Job Description

Perks:

• Online Mobile Courses
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Competitive Wages 
• Over-time and aggressive bonus plan for high performers.

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction and representing the brand
• Accountable for all mitigation, remediation, demo and restoration services as directed by supervisor
• Regular Vehicle and equipment care and maintenance
• Attention to detail, cleanliness, and job site organization
• Working with your direct supervisor to ensure team is unified and efficient
• All services are documented daily through photos, videos, and notes
• Ensure clear communication with office staff, immediate supervisor, and fellow technicians

Qualifications:

• Team Player 
• Ability to learn new softwares
• Good communication skills
• IICRC WRT Certification preferred
• Looking for Career Path - not just a job!
• Minimum of two years experience in the restoration industry or a related field 
• Strong organizational skills and attention to detail
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines
• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time