Medical Receptionist

Job Description

Job Description

Medical Receptionist - Neurosurgery Practice

Job Type: Full-time, Monday–Friday
Locations: Monroeville, Washington, and Warrendale, PA
Travel: Required, typically one day per week
Pay: $–$ per hour, based on experience

Job Summary

Busy private neurosurgery practice seeking a dependable, organized, and professional Medical Receptionist. This is a front-office position requiring prior medical-office experience.

The ideal candidate is comfortable managing multiple responsibilities, communicating with patients, working within an electronic medical record, and supporting providers. This position requires travel among our Monroeville, Washington, and Warrendale offices, typically one day per week.

Responsibilities

• Greet patients and manage the check-in and check-out process
• Answer and route telephone calls professionally
• Schedule and confirm appointments
• Verify and update patient demographics, insurance information, and required forms
• Collect copayments and outstanding patient balances
• Enter accurate information into the electronic medical record
• Scan, upload, and organize medical records, imaging reports, and outside documentation
• Request medical records and imaging when needed
• Coordinate referrals, testing, follow-up appointments, and provider orders
• Communicate professionally with patients, hospitals, physician offices, and insurance companies
• Communicate patient status effectively with physicians and other healthcare providers
• Maintain patient confidentiality and comply with HIPAA requirements
• Keep reception areas clean, organized, and properly stocked
• Perform additional administrative duties as assigned

Qualifications

• Prior experience working in a medical office is required
• Experience in neurosurgery, orthopedics, pain management, or another specialty practice is a plus
• Strong computer and electronic medical record skills
• Excellent telephone etiquette and patient-service skills
• Ability to communicate clearly and professionally
• Strong attention to detail and ability to prioritize competing responsibilities
• Dependable attendance and punctuality
• Ability to work independently and as part of a small team
• Valid driver’s license and reliable transportation are required for travel between offices
• Must maintain discretion when handling confidential patient and practice information

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to lift and carry routine office or medical supplies

What We’re Looking For

We need someone who is reliable, adaptable, and willing to take ownership of their work. Candidates should be comfortable working in a busy specialty practice where priorities can change throughout the day. Professionalism, accuracy, follow-through, and respectful patient communication are essential.

To apply, please submit your resume and a brief description of your medical-office experience. Only applicants with prior medical-office experience will be considered.

We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.

At Surgical Spine Associates, we provide advanced, minimally invasive solutions for spine pain treatment. Our board-certified neurosurgeons combine decades of experience with the latest technology to deliver care that is both safe and effective.

As an independent practice, we are not tied to any hospital system, meaning every recommendation is made with your best interest in mind. From conservative options like epidural steroid injections and physical therapy referrals to advanced procedures like SI-BONE® fusion, Barricaid®, and Intracept®, we create treatment plans tailored to each patient’s needs.

Our mission is simple: to relieve pain, restore mobility, and help patients move forward with confidence.

Company Description

At Surgical Spine Associates, we provide advanced, minimally invasive solutions for spine pain treatment. Our board-certified neurosurgeons combine decades of experience with the latest technology to deliver care that is both safe and effective.\n\nAs an independent practice, we are not tied to any hospital system, meaning every recommendation is made with your best interest in mind. From conservative options like epidural steroid injections and physical therapy referrals to advanced procedures like SI-BONE® fusion, Barricaid®, and Intracept®, we create treatment plans tailored to each patient’s needs.\n\nOur mission is simple: to relieve pain, restore mobility, and help patients move forward with confidence.