Asset Protection Detective, Christiana - Part Time

Be part of an amazing story. Macy's is more than just a store. We are a story that has captured the hearts and minds of America for more than 160 years—an enduring story of innovation, tradition, inspiring stores, and irresistible products. We play a part in memorable moments like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Those stories make this a special place to work. Job Overview Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will receive expert training, develop your skills, and build relationships with store teams and law enforcement agencies. Your main goal is to protect company assets while maintaining a safe, customer‑centric shopping environment. Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12–24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. What We Can Offer You Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, community building through Colleague Resource Groups, and volunteer opportunities. Benefits Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. What You Will Do Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees Understand and leverage de‑escalation tools to provide a safe and secure environment for customers and colleagues Recover stolen merchandise Research and provide statements and evidence to support investigations Prepare reports on theft incidents, investigations, and audits Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation Build and maintain partnerships with store colleagues, as well as outside groups such as law enforcement Testify in court for criminal and civil cases Train colleagues on protocols to help protect company assets Respond to alarm conditions and work on special assignments Facilitate first aid for customers and colleagues Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality A resourceful self‑starter who can adapt quickly to changing priorities Ability to communicate and share information with diverse groups of customers and peers Enjoy working as part of a team, as well as independently Obtain and maintain required licenses, trainings, and certifications For jobs in New York, a current New York State Security Guard License is required High School Diploma or equivalent Essential Physical Requirements You Will Perform Walking, standing for extended periods; bursts of quick movement Apprehension of subjects in accordance with company policy Requires hearing, close vision, color vision, and ability to adjust focus Occasional stooping, kneeling, crouching, and reaching above eye level Ability to spend long periods of time in enclosed areas Lifting and moving items up to 30 pounds About Us This is a great time to join Macy's. Whether you're helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing our online shopping experience, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's