Hearing Aid Specialist

Job Description

Job Description

Description:

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare.

The Hearing Aid Specialist is a healthcare professional who specializes in assessing and addressing hearing-related issues. They work with individuals experiencing hearing loss, providing personalized consultations, fitting and dispensing hearing aids, and offering ongoing support to enhance the quality of life for those with hearing impairments.

Job Responsibilities:

• Conduct thorough hearing assessments to determine the extent and nature of an individual's hearing loss.
• Utilize audiometric testing equipment to measure hearing thresholds.
• Meet with patients to discuss their hearing concerns, lifestyle, and communication needs.
• Provide information on available hearing aid options and technologies.
• Select and fit appropriate hearing aids based on individual hearing profiles, preferences, and physical considerations.
• Program and adjust hearing aids to optimize performance.
• Educate patients on the proper use and care of hearing aids.
• Schedule and conduct follow-up appointments to monitor the effectiveness of hearing aids.
• Provide maintenance services, including cleaning, checking, and repairing hearing aids.
• Instruct patients on routine care and troubleshooting.
• Stay informed about advancements in hearing aid technology and products.
• Advise patients on the latest features and innovations in hearing aid options.
• Maintain accurate and up-to-date patient records, including hearing assessments, fitting details, and follow-up care.
• Provide exceptional customer service by addressing patient concerns, answering questions, and ensuring a positive overall experience.
• Collaborate with marketing efforts to promote hearing healthcare services.
• Provide information on available hearing aid models and pricing options.

Benefits:

As a team member at West Georgia Eye Care Center, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

About Us

At Eye Health America, we support the expansion of leading eye care practices across the Southeastern United States through both organic growth and strategic partnerships. Led by an experienced team of eye care industry leaders with more than 100 years of combined practice management experience, we partner with best-in-class practices and ambulatory surgery centers to deliver full-service, integrated eye care. Our focus is to provide the operational, strategic, and administrative support that allows our providers and teams to stay focused on what matters most—delivering exceptional clinical care and an outstanding patient experience. Together, we are building a network of trusted practices dedicated to meeting the growing demand for high-quality eye care while making a meaningful impact in the communities we serve.

Our Purpose

Making lives better with personalized eyecare.

Our Values

People-Focused - Our people are the secret to our success. We are defined by our shared values and demonstrate them in every interaction. They guide us and ensure we are in an inclusive place where our teammates love to work, and our patients are delighted to visit.

Heartfelt Service - With helpful hands and open minds and hearts, we actively engage with our individual locations, celebrating their unique local style, while identifying solutions to support improved service.

Mutual Respect - We share ideas, collaborate, and troubleshoot as a team, seeking alignment in decision-making. By supporting and equitably empowering one another, we discover new ways to create value.

Honesty & Transparency - We act with integrity and transparency without fear of speaking up or disrupting the status quo. We communicate clearly and respectfully with everyone.

Result-Oriented - Analysis improves our decision-making. We strive to track all facets of our business to develop insights for improved care. Best performance is derived from strong leadership, setting goals, executing plans, monitoring results, and reinforcing successful approaches.

Growth Mindset - We seek to grow our people, services, markets, and overall company to create value. Always looking forward, we explore new technologies, treatments, systems, and processes for improvement.

• Georgia Licensed Hearing Aid Dispenser - Required
• Georgia Licensed, Board Certified Hearing Aid Dispenser - Preferred