Assistant Maintenance Chief

Assistant Maintenance Chief (Hotel)

Reports To: Maintenance Chief / Chief Engineer
Position Summary

The Assistant Maintenance Chief supports the Maintenance Chief in overseeing all maintenance operations for the hotel to ensure guest comfort, safety, and uninterrupted operations. This role combines hands-on technical work with team leadership, vendor coordination, and preventive maintenance oversight. The Assistant Maintenance Chief acts as the lead in the absence of the Maintenance Chief and helps maintain the hotel's physical assets to brand, safety, and quality standards.
Key Responsibilities
Operations & Technical Support

• Assist in overseeing daily maintenance activities for guest rooms, public areas, back-of-house spaces, and exterior grounds
• Perform and oversee complex repairs involving HVAC, plumbing, electrical, mechanical systems, and life-safety equipment
• Respond promptly to maintenance emergencies and urgent guest-impacting issues
• Conduct routine inspections to identify maintenance needs and safety concerns

Leadership & Supervision

• Assist with supervising maintenance staff, including assigning work orders and reviewing completed tasks
• Provide hands-on training and technical guidance to maintenance team members
• Step in as acting Maintenance Chief during absences, vacations, or off-hours coverage
• Promote a positive, service-oriented team culture aligned with hotel standards

Preventive Maintenance & Asset Care

• Support the preventive maintenance program to reduce downtime and extend asset life
• Maintain equipment logs, maintenance records, and compliance documentation
• Assist in planning seasonal maintenance and minor capital improvement projects

Safety, Compliance & Guest Experience

• Ensure compliance with OSHA regulations, fire and life-safety codes, health regulations, and hotel brand standards
• Support safety inspections, drills, and corrective action follow-up
• Maintain guest-first awareness when scheduling or performing maintenance work in occupied areas

Coordination & Administration

• Assist with vendor coordination, service calls, and contractor oversight
• Monitor inventory of tools, parts, and supplies; assist with ordering as needed
• Communicate effectively with Front Desk, Housekeeping, and Management regarding maintenance priorities and work status

Qualifications & Experience
Required

• 3-5 years of hotel or facilities maintenance experience
• Strong working knowledge of HVAC, electrical, plumbing, and mechanical systems
• Ability to perform hands-on repairs and lead by example
• Knowledge of safety regulations and preventive maintenance practices
• Ability to work flexible schedules, including nights, weekends, and on-call rotations

Preferred

• Prior supervisory or lead maintenance experience
• Hotel or hospitality industry background
• Trade certifications or licenses (HVAC, electrical, plumbing, or related)
• Experience using maintenance work-order or CMMS systems