Faculty Support Lead: Expert Customer Care & Escalations

Pearson is seeking a Faculty Support professional based in Hartford, Connecticut. The successful applicant will provide exceptional support to educators and will coach Faculty Support agents, enhancing the overall effectiveness of the team. The role requires a Bachelor's degree or relevant experience, with strong communication and organizational skills being critical. The full-time salary range is $57,000 to $67,000. Applications are accepted until June 30, 2026. #J-18808-Ljbffr Pearson