BUSINESS OFFICE MANAGER

Business Office Manager

Elan Skilled Nursing and Rehab is looking for a Business Office Manager to join our team! This is a full-time salary position! Benefits include:

• 403(b) available to contribute day one!
• Medical, Vision, and Dental available day one!
• Life Insurance fully paid for by the company!
• Vacation, Sick, Personal, and Holiday paid time off!

SUMMARY: Responsible for planning and coordinating the work conducted by the business office and reception staff to provide optimal quality and maintain compliance with fiscal guidelines and regulatory agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Oversees all aspects of resident billing conducted by the facility including private pay, Medicare, Medicaid and other third party insurers.
2. Meets with residents and/or resident representatives of newly admitted residents to review financial arrangements and provide assistance in completing applications for the Medicaid program as necessary.
3. Develop on-going relationships with Medicaid case workers and Area Agency on Aging to maintain current standards of practice for Medicaid process.
4. Organizes financial documents and consents for residents.
5. Process monthly invoices, coordinate resident accounts, monitor and follow-up on past due notices for unpaid accounts.
6. Analyzes, organizes and supervises office operations and procedures such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services.
7. Oversees schedules and forms prepared by AP and AR staff as directed by the CPA for accounting and cost report preparation.
8. Maintains appropriate compliance with regulatory agencies in respect to functions completed by business office staff.
9. Coordinates activities of various clerical departments or workers within department.
10. Supervises the day and evening reception staff.
11. Manages and controls departmental resources keeping within budget guidelines.
12. Orders departmental supplies keeping with established Jewish Home purchasing and receiving policies.
13. Participates in the Quality Assurance Program and manages business office departmental QA plan.

SUPERVISORY RESPONSIBILITIES :

Manages 8-10 full and part time business office and reception staff.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SPECIAL REQUIREMENTS:

Knowledge of and skill in using personal computers and related software for word processing (such as Word), spreadsheet (such as Excel), presentations (such as Power Point) and electronic mail (such as Outlook), and software applications.

Prior experience in Point Click Care software preferred.

Be able to work with minimal supervision.

Ability to work and maintain confidential information.

EDUCATION and/or EXPERIENCE :

EDUCATION: High school diploma or GED is required. Preference to 2 or 4 yr. college degree.

EXPERIENCE: Considerable business management and accounting experience, some of which shall have been in a supervisory capacity and graduation from a college or university of recognized standing with course work in business administration or accounting; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. At least 2 years or more experience preferred.

LANGUAGE SKILLS:

Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with residents and/or family members or employees of the organization. Customer service skills.

MATHEMATICAL SKILLS :

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. The employee must occasionally stand, walk, stoop, kneel, crouch.

The employee must frequently lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.

CODE OF CONDUCT: Each employee shall adhere to each standard and procedure, seek clarification of any standard or procedure, if necessary, and report suspected violations to senior management, ethical advocate, and/or the Company's Compliance Officer.

VALUE STATEMENT: Based upon the Judaic tradition of respect for the elderly and historical commitment of service to the larger community, Jewish Home of Eastern Pennsylvania and affiliated organizations fulfills our Mission and realizes our Vision for and on behalf of our residents and clients and their families, our staff, our Board, and our Volunteers with attention to the following practices:

• RESPECT- We recognize, honor and acknowledge the inherent value of each person for their wisdom, religious, ethnic and cultural background and history.
• COMPASSION - We treat everyone with caring, sensitivity, understanding and supportive responsiveness.
• ADVOCACY - We give voice to our resident's/client's needs and facilitate positive actions on their behalf.
• INTENTION - We are responsible individually and as a collective organization to approach our work and our respective tasks with mindful consideration regarding what we are doing and why we are doing it in order to achieve a desired positive outcome.
• QUALITY - We are committed to providing excellence in our care and services and through measurement and refinement to realize high standards of care.
• EDUCATION & TRAINING - We invest in the skill development of our staff, cooperate with local universities and schools to provide practical experience and education for future health care professionals and offer guidance to support our residents/clients and their caregivers.
• SAFE ENVIRONMENT - We are committed to providing a safe environment for residents, staff, and volunteers.
• INNOVATION - We seek to advance our knowledge and are committed to better understand, evaluate, and implement programming, services and operating practices to advance effective and efficient delivery of quality services to benefit our residents/clients and our community.
• ACCOUNTABILITY - We are responsible both as individuals and as an organization to be strategic, ethical, team-oriented and quality based to promote the delivery of the highest level of care and fiscal soundness.
• CITIZENSHIP - We recognize our connection and contribution to the greater community.