Lodging Guest Services Agent - Winter 2026 - 27

Guest Services AgentClassic, consistent quality from a winning team!Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).PURPOSE OF POSITION: A Guest Services Agent's main objective is to ensure guest, owner, and employee satisfaction at the front desk by fulfilling the Deer Valley Difference. We provide customers with unparalleled attention to detail and a genuine pledge to service excellence.This position will be based at one of Deer Valley's lodging properties, depending on operational needs.RESPONSIBILITIES:Checking guests and owners in and out of lodgesConcierge duties, including making reservations for restaurants and activitiesAssist guests with any reasonable requestSettle guest balances upon departureHandle credit card transactionsGive guests and owners directions, information, and instructionsOther duties and responsibilities as assignedQUALIFICATIONS:Ability to provide excellent customer serviceKnowledge of the Park City area preferredMust be at least 21 with a valid driver's license and clean driving recordAbility to communicate clearly (spoken and written communication)General understanding of computers and computer operating systemsAbility to maintain composure under pressureSelf-motivatedDATES OF EMPLOYMENT:11/30/2026 - 4/18/2027PAY RATE:$20.00 per hourDeer Valley Resort is an Equal Opportunity Employer.