Guest Service Representative

$17 - $19 per hour

Hampton Inn

Guest Service Representative

North Olmsted, OH

Hampton Inn is currently seeking part- and full-time Guest Service Representatives to join their team in North Olmsted, Ohio! In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What we can offer YOU:

Dental & Vision
401k
Paid Vacation (full-time only)
Paid Holidays
Pay: $17-$19/hour, offer dependent on experience

Shifts:

Flexible shifts
3PM - 11PM
11PM - 7AM

The right candidate will have:

1 year of Front Desk experience preferred
Must have flexible availability including holidays and weekends
Positive attitude and service-minded work ethic

Our Guest Service Representative will:

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
Manage room bookings in-person, online, and through incoming calls
Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
Perform regular bookkeeping duties
Connect with the housekeeping department to ensure guest accommodation is ready

If you are interested in this position, please submit a current resume for consideration!
Work schedule

Weekend availability
Monday to Friday

Benefits

Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)

Apply

Vacancy posted 1 day ago

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